8/10 - Tốt
Clare Elizabeth
Đi cùng gia đình
28/08/2025
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We enjoyed our stay at this beautiful hotel, conveniently located near Spinola Bay, St Julian’s and Sliema.
Our Double Queen Suite was clean, spacious, and regularly cleaned, with a great turndown service. The air conditioning was silent and effective. Breakfast was good (bar the coffee) but not exceptional. We really appreciated the unlimited water bottles in our room. The front-of-house team were great; attentive, and helpful and the public areas were immaculate, with a fresh and welcoming atmosphere. However, rooms can be loud if you have a noisy family above you.
The poolside service was also unfortunately hit-and-miss, with some staff being inattentive. Sean, a hardworking staff member, went above and beyond to cover for failings. While on holiday we experienced some issues with ordering (the service buttons don’t always work or staff are simply too busy), twice our lunch orders were forgotten (!?) and one day there was a terrible sewage smell which I complained about (and no doubt others). Not what you expect at a Marriott but this was rectified the next day. The pool itself is great - sunbeds, parasols and unlimited towels available.
The poolside facilities were the cleanest I have ever seen/used.
Overall, a well maintained hotel with great staff -
We would stay again but tweaks are needed to reach a genuine 5* level.
Clare Elizabeth
Lưu trú 14 đêm vào Tháng 8, 2025
