Khách sạn Cotalo

"Property is located next to the Cascada de la Virgen but very close to the main square and the Cathedral. Facilities are in good condition, lobby and restaurant really nice. Food was excellent and massages in Spa were great! We’ll be staying here next time."

"We absolutely adored our stay. We had stayed here before while using Banos as a central hub for our travels, so we were excited to stay here again. We were lucky to have an upgrade to the detached king room, which was beautiful and spacious. Everything at the property is clean and so well kept. The staff are fantastic and kind, we did a few excursions this time including rafting and hiring bikes to do the waterfall trail. Both were amazing and organised so well by the hotel staff and associated...

"Great customer service"

"环境一般"

"Johan was so helpful and kind!"

"Beautiful old building fully restored maintaining the wooden beams and antiguo character. But the modern comforts like shower, bed, windows all working well. Clean towels of various sizes and sizeable bathroom. Cleaning is excellent. The rooms are all on an inside courtyard, so no street noise. I did not use the spa, but there is personnel on hand for massages and a sauna, etc. There is a locked parking directly in the backyard, so no need to use the street. The hotel is very safe, i never...

"The breakfast menu was excellent. The waterfall view from the room was wonderful. It was also close enough to the waterfall to hear it. It makes sleeping pleasant. The bed was also very comfortable."

"It was clean but carpets were old and worn"

"Buen lugar"

"Tudo bem limpo e ordenada. Um hotel com um estlio diferenciado."

"Me cancelaron mi reservación dos horas antes de llegar al hotel porque dicen que de su plataforma no les paga me dejaron a mí y a mi esposa con una niña de 7 años sin hotel en una ciudad que no conozco pésimo servicio"

"Clean Room"

"Habitaciones confortables y organizadas. Excelente limpieza. El desayuno incluido estuvo muy bueno, así como también la atención del personal, muy atentos. El espacio para parqueos de vehículos es bastante estrecho, y suele ser limitado en cantidad. Se recomienda asígnar los espacios de parqueos de acuerdo con el orden de llegada de los huéspedes. Una de las noches, salimos a cenar y cuando retornamos al hotel el guardia nos dijo que no había espacio para el vehículo y que tenía que ir a dejarlo...