Hotels near Cradley Heath Station, Birmingham

"Parking was great"

"Great value for money, staff are warm and welcoming. The entire hotel is being renovated on a shoestring. Fixtures and fittings are low quality. Most rooms have really good, clean showers. Ideal for workman or a crash pad for a night in Stourbridge. Brilliant central location "

"Fialed to arrive due to other cicumstances"

"Lovely place with a nice workout area on the ground floor "

"The booking process was easy & communication up to the date of accommodation was fine. We were given a key code to allow access to the key for the property, & after a full day at the cricket, turned up at the address at 11pm ready to enter our accommodation & go to bed. The keybox opened no problem using the code supplied, however there was no key in the keybox! We couldn’t speak to the property owner as we were only supplied with was a WhatsApp contact. We exchanged numerous messages to advise no key was present and we were unable to access the property. They tried & failed to contact the housekeeper to find out what had happened. My wife, 2 sons and myself were standing outside the property in the dark & cold. As they couldn't contact the housekeeper they would cancel the booking, which was unsatisfactory as we were cold, tired & over 2 hours from home. Neither my wife or me had been drinking, so we drove the 2 hours 10 mins back home whilst very fatigued after a long day. The next day we contacted Travelnest to request a full refund & compensation for the massive inconvenience suffered. Travelnest agreed to a full refund but refused any compensation, & advised it would take 7-10 days for the refund to arrive. The refund didn't arrive so I chased them & they said it would come via Expedia. No contact details were supplied by Travelnest for Expedia, so I asked them to supply this. They gave a no. & Shagufa at Hotels.com who was very helpful & issued the refund very quickly."

"Another great visit. The staff are helpful and friendly. The area is lovely. "

"Me and my partner really enjoyed our stay! Everything was clean and tidy, breakfast was great too. The courtesy from the staff was outstanding. Will definitely be making a return."

"An excellent stay. Friendly staff, clean comfortable room. Breakfast very good. Would stay again and recommend it to others. "

"Great hotel, had everything required "