Khách sạn Cragsmoor

"The place needs some renovations. The floor in our room needs maintenance. The bathtub looks a bit run down. The bathroom door needed to be cleaned, the rest of the room looked clean. We did not eat breakfast there since there was no warm breakfast left by 8:50 AM but there is a great dinner 2 minutes away. I appreciated that there were enough big towels. The staff was friendly."

"Clean room loved my stay with my family the kids enjoy the pool a lot of things close by to do too…"

"Very clean soaking tub! Staff was friendly and helpful."

"The pool not only didn’t have towels EVER… the lights are not on at night! It’s pitch black. When we asked for the lights to be turned on we were met with a nasty attitude from the staff. When we asked for towels for the pool they said to check the storage containers near the pool… the only thing in the container was spider webs and nasty other bugs! It’s a good thing no one hurt themselves in the dark parking lot pool!"

"Our room was dirty and the tub backed up with nasty brown water. Staff were very negligent when you could find someone working they were very dismissive."

"Parking and housekeeping were the only positives about this place. If we were staying more than one night, we would have left immediately. "

"Uncomfortable beds, hard mattresses. Sofa bed was tiny and springs were digging into sleepers back"

"Decent breakfast options. Super close to Legoland."

"Walked into room saw a centipede the size of a baseball walking around, bunch of smears and weird marks on the headboards of the bed, had to fiddle around with the A/C for 10 minutes to get it to work."

"It was a great place and great staff."

"I made the reservation here as a bridge stop on my way into the Catskill Mountain for a few days and I'm so glad I did. It's remote -- the town of Claryville is like much of the Catskill mountains -- I was in Phonecia for several days last summer -- in that towns seem to lack a town center or even a substantive grocery store or restaurants. I was also warned that cell phone reception my not exist -- this was the case. However, the Blue Hill Mountain Lodge had a very nice restaurant and bar...

"Check-in and checkout was seamless. Staff was helpful when needed. Amenities were cool as well as complimentary breakfast was a nice touch."

"The room was cheap for a reason... we'll not be staying there again."

"Todo fue muy bueno ,las atenciones ,me encantó como trabajan los salvavidas muy atentos a su trabajo.toda el área preciosas ,muy limpio todo y el personal te dan un trato excelente."

"Very disappointing experience. My daughter almost slipped into the pool because the railing was loose, creating a serious safety hazard. We brought this to the hotel’s attention, but no refund or compensation was offered. There was also very limited seating by the pool, the hallways had a strong odor, and the location did not feel safe. Due to these concerns, we chose not to stay and left the property. I would not recommend this hotel."

"Not all Hilton brands are equal.I'm used to Hilton Garden Inn. This Tru brand is more of an average Best Western. No coffee makers in room. Breakfasts were ho-hum to blahs especially scrambled eggs and meats. Staff kept TV in main lounge on Spanish speaking channels. This is in New Jersey. Obviously this was meant to entertain the staff, not the guests. Air conditioner was noisy. 1st room they put me in was a connecting room, where the loudly arguing couple on other side of door was unbearable....

"chatise was abosolutely worth my call to the hotel 3 days after my stay in order to get the correct spelling of her name. When I think of customer service/service with a smile she is the perfect example. We were statying for one night for a friends 50th birthday and I am pleased to say that Chatise was extremely friendly, kind just a beam of light at the front desk. Your establisment is very lucky to have her. I would solely come back to see her warm smilling welcoming face, she is a true...

"Front Desk was really great! Room was clean!"

"The hotel was clean, convenient to the World Resort where we attended an event, next to a small mall and breakfast was included. The downside is the shades didn’t cover the window so the sun shined into the room at the crack of dawn."