Khách sạn gần Trung tâm thương mại Cross County tại West Palm Beach

"This place was a godsend after our flight got cancelled out of PBI. We were able to get a last minute 2BR suite for all five of us, and the staff were incredibly helpful and friendly. Shoutout to Michael at the front desk for helping us store and retrieve our luggage both on arrival and departure! "

"The room and bathroom was very clean. Air conditioning worked well. Mattress was not very firm. Breakfast choices were great as it was cook to order. My only complaint was being awakened at 5:30 am by someone dropping heavy weights in the workout room. That room should (1) be on the ground floor and (2) away from sleeping rooms or not open 24 hrs. "

"Great"

"My biggest complaint- cleanliness Stains on the walls , blings are broken and stained. Looked horrible. Couch is another story … really bad !! Location isn’t too good either Only good part was communication "

"Great hotel!!"

"Excellent stay with excellent service"

"The hotel is very clean and cozy, located 10 minutes from the beach, with a reasonable price. I was feeling so comfortable and highly recommend staying. Frontdesk staff were polite at all time and were doing their best to leave a great memory from your staying experience. The only thing that was not clearly mentioned in Expedia is that the parking is not free, and you need to pay $5/night (at the time of this post). Also, Expedia charged me $24 for breakfast, and I was able to select only one...

"Our toilet float was broken so toilet did not refill with water properly. Curtains were very sheen let light through them at night. Overall properly old "

"Staff was incredible. We were dealing with several cancelled flights and they were so helpful and accommodating. Breakfast was great and the included happy hour was needed and appreciated!"

"Gym is great Rooms need more modern amenities Lighting full mirrors Lighting Many usb-c’s"

"Shower had an old bar of soap in it. Bathroom was really small. Beds seemed clean. Workers were extremely loud in the hallway in the morning and woke us up."

"Shuttle great. No shops in walking distance. Staff great. Room musty & very damp. Staff unable to fix issue. Highway noise is an issue"

"Absolutely not up to the standard of a $300+/night hotel. MAYBE $80/night. The lobby is clean, and I think that is maintained and kept up to date to lull you into feeling like the rooms will be as well. But no…we didn’t even want to walk on the carpet in our room in barefeet it was so stained with…something, I have no idea what. And the chair in the room followed suit, as it was covered in stains. Staff was nice, was our room was truly disgusting. "

"The unit was very clean. The staff was very helpful and answered any questions or needs right away."

"Very run down, musty. Scent sprayers can barely contain the old smell. AC unit sounded like hurricane rain hitting the windows every few minutes. "

"The room was clean and the bed was comfortable, but the overall experience fell short. The front desk staff were not very friendly, which set a negative tone from the start. The property itself needs maintenance, especially in the bathroom, where the wear and tear was noticeable. There were no good amenities, and for the price, breakfast should have been included. The value just wasn’t there."

"After check in the room key would not unlock the door and when I returned to office I found the door locked and the staff gone. "

"Was terrible and felt unsafe. Left right away and was only refunded for 3 of the 4 nights "

"I paid $1,600 for one night expecting a true high end luxury experience. While the property is marketed as boutique, the overall amenities and atmosphere did not justify the rate. The room was clean but small and very basic. Nothing about it felt elevated or reflective of a five star price point. The pool is extremely small and much smaller than it appears in photos. It feels more like a large hot tub than a proper luxury hotel pool. It was underwhelming given how the property is...

"Na"