Search Hotels Near Crossgates Mall, Albany

"Great location "

"Parking lot was almost completely full and not all spaces are well marked, so it was a little challenging to find a spot. If there were temperature controls in the room they weren't obvious."

"Check in is a hassle"

"Everything is so nice at this hotel. My son really loves staying here and I get to get the best review because of that! I would recommend this hotel to anyone. "

"We had a terrible stay. We were given a room that was either occupied or not turned over. When we entered, the beds were unmade, food in the garbage, cups on the counter. The front desk gave us a new room. The new room had a terrible odor but we decided to stay. In the middle of the night someone was trying to enter our room, opening our door. I had the inner safety lock so they could not come in. When I spoke with the manager he told me no one could come in without a key. I feel like there was an error and I was unhappy with the resolution. They offered me extra Marriott points, however given the lack of safety while traveling alone with my daughter I expected more. I was very disappointed. "

"Loved the room and area"

"the room was very clean and staff are nice"

"Location right off the highway breakfast was good coffee available throughout the day would definitely stay again. "

"Chambre avec moisissure rideaux en lambeaux aucun déjeuner inclus fausse publicité etc "