Search Hotels Near Crystal Lake, Lake Wales

"We had an amazing time and loved Encore at Reunion! From initial check in to check out the service was 5 ⭐️! The house we stayed in was very well maintained and had great amenities. We made use of the pool, in the back yard, every day to relax from all the walking we did at Magic Kingdom etc. We also mad use of the onsite basketball court to get in some additional exercise. We will definitely be staying here in the future! "

"The room (2 bedroom suite with balcony) was absolutely perfect for our Disney trip with two adult kids. Plenty of room to lounge, fantastic amenities, and staff was super attentive! We will for sure rebook this property next year!"

"Great"

"Good Service, very nice people. The hotel is close to all the parks"

"Amazing amenities an everywhere was kept clean from the look to the lobby to the breakfast buffet!"

"Everything is fantastic - definitely recommend!! "

"The room appeared very old."

"N/A"

"The main attraction was supposed to be the water park. This was our only reason we booked this place.The main issue with the entire property is the lack of staff. When we arrived we were informed that the slides were only open 2 hours a day from 2pm-3pm and 4pm-5pm. I spoke with the manager who said that the slides needed to be closed for “maintenance”. We stayed 6 days and never once saw “maintenance” being performed. The lazy river is only 2.5 feet deep. There is another pool which is actually heated and goes as deep as 8 ft. That was the best pool. In a nutshell, your room will not be cleaned unless you request it then night before, and even when you request it still may not get cleaned. Rooms are only cleaned every other day. The pool towels are tiny, I am a size 6 and I was barely able to wrap around my hips. The breakfast was continental so my expectations were already low but it was even worse. The rooms are extremely damp. We often kept door open just to air out. There was air condition but it was not always hot enough to run it just very damp. This place could be better if they had sufficient staff. That is the main issue. I suspected this place would not be up to par when I could never get anyone on the phone weeks prior to my arrival. Do not stay here."