Search Hotels Near Customs House, Exeter

"The location was great, though it was a bit hard to find as the entrance seemed to be at the back of the building. Our room was luxurious—everything we hoped for and more! The rooftop bar offered nice views and we enjoyed the continental breakfast at the restaurant for an additional charge. We’d definitely stay again."

"Good clean hotel with parking and a good location"

"Friendly, professional staff. Dinner in the restaurant was a fantastic experience."

"The room was fine clean and comfy bed. breakfast suited both of us very well. staff were all helpful and friendly"

"I would say the photo's oversell this. The rooms are spacious, but walls thin so you can hear everything next door. my 'double room' was in fact 2 singles pushed together, 1 of which was broken and the bathroom was outdated to say the least. On arrival, the guy behind the desk was just talking over us and rushing. It wasnt awful, but wouldnt be rushing back sadly"

"Great location. Lovely hotel"

"It was my first experience for holiday inn group and it was amazing thank you"

"Location of the hotel was good. Overall clean. Parking is opposite and £10 for 24 hr or hourly in parking behind hotel. Check in was easy. VIP free drink unlike other hotels were restricted in choice. MAJOR PROBLEM: The room sink was blocked and leaking and the main light not working. I could not fill the kettle with water for coffee. When I complained, just a smile and thank you for letting us know - no apologies - nothing."

"We stayed in the studio room, which was lovely and felt very luxurious. It would have been good if the air conditioning had been explained as I'm not familiar with it and struggled the first night. The mattress topper rode up on one side causing some discomfort. Overrall though an enjoyable stay, friendly staff and close to everything. Thank you "