Tìm Resort tại Cuyamel

"Excelente muy bonito muy limpio todo y atentos los empleados del hotel, solo RECOMENDADO llevar repelente por la noche"

"Wonderful hosts, beautiful property, comfortable beds. ✅️✅️✅️ Thank you!"

"Ya habia quedado algunas veces en este hotel en ocasiones anteriores pero esta última vez decayó bastante la calidad, el cuarto estaba sucio, olor a humedad y moho, toallas en mal estado y super pequeñas y rotas, el baño con moho por todos lados, internet no funcionaba y la atención en recepción muy mala, persona ni un poco agradable, yo ya no vuelvo a quedar en este hotel, decepcionada!!"

"On the Hotel booking website it said Check in was 11:30pm so we arrived at Around 12:30pm When we arrived we had to wait over 45 minutes for our rooms to be ready, nowhere in the site said that their pool was closed due to maintenance the person at lobby said it closed for the weekend but it looked like it had been closed for months! There was a group of students staying there that kept knocking on all the doors on the hallways and running at all times during our stay! Wouldn’t stay there again!"

"Contacting the person to check in was not the problem, the problem was getting a room that the air conditioning was not working at all not even turning on , I got changed to a last minute room where the person was still mopping and floors were all wet ended up being muddy. There was no reason given to this situation. The electricity went out at some point and the place has no generator to back it up , the rest of the buildings around it were supported. I bought food to have on the table and I...