Safari Tentalow in Dak Lak Province

"We booked Seaside Boutique with high hopes, but our experience was very disappointing. When we arrived the place felt empty and like a ghost town. You’re not allowed to bring in outside food, so we ate dinner at the restaurant — we were the only guests there and the staff were unhelpful and rude. The facilities were in terrible condition. The outdoor furniture and beach chairs were broken, the deck was unsafe for children, and the advertised “beautiful playground” was rusted and falling apart. They also advertised a kids’ room, but it simply didn’t exist. The pool was dirty, cloudy, and unmanned, and the beach was littered with rubbish and polystyrene. Events advertised by the hotel never took place. The air-conditioning in our room was set at 16°C and blasting, yet it still didn’t cool the space. On top of all this, the hotel is isolated — it was extremely difficult to get a taxi from the property. We ended up checking out two days early with no refund. Unfortunately, this was one of the most misleading and disappointing hotel stays we’ve had in Vietnam. I wouldn’t recommend this property, especially for families with children."

"Amazing service, great rooms, great air conditioning, great breakfast! Thankyou "

"Great stay at Grand Hyam. Staff were very professional yet friendly and helpful when needed. We booked 2 rooms via Agoda and booked an extra room on the spot via Expedia. We wanted to stay on the same floor and one of the staff went above and beyond to help us do so. It was such a kind gesture! Rooms are spacious and beautiful. A bit of shame we had mold in the bathroom and that the housekeeping was a bit neglected (floor not clean carefully and hand marks could still be seen near tv frame). Gym was small but good enough for a workout. Breakfast is a bit of a miss on our end tho, crowded with group tours from Hanoi who sometimes are a bit uncivilised… other than that, still a great experience."

"Very good "

"Staff are very friendly and the atmosphere very good "

"This property was quite and has easy access. Breakfasts were really good. Front desk service was excellent "

"Everything was great. We had a great time with our kid."

"Everyone was friendly and I enjoyed my stay "

"Great food, lovely staff"