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"This location has so much potential. The hotel staff was great and the rooms were nice. The breakfast was great every morning. The location had you literally within a 30 minute drive from most attractions. However, when you needed anything for your room, you were not able to get anything restocked, and I mean anything. We booked our stay from Tuesday until Friday, and in order for us to receive clean towels and wash clothes, they literally had to move us into another room! We get into the new room, and there were no washcloths. So the move was pointless. The hotel seems to not have enough towels, wash clothes, or linens; for the amount of guests, staying at the hotel. It’s either this, or they are understaffed and cannot keep up with the demand. Either way, that was a first for me. I’ve never had to move to a new room just to get clean towels. So we basically just limited what we did, like avoiding the pool. Which means we weren’t able to enjoy all the amenities offered by the hotel. Lastly, they will not clean your room upon request. We asked that our room be cleaned, and after being at Six Flags all day, we returned to a unclean room with nothing restocked and this is when we also learned about, the hotel being out of everything. So like I said a lot of potential, but there are certainly areas of improvement. If you’ve ever stayed at an Embassy Hotel, this is not typical. Somehow we still enjoyed our stay, but won’t be staying at this location in the future. "

"Upon check-in, the arrival staff in the night was very nice in the morning during the day the female at the front desk was not very helpful and not very interested in helping my bathroom when I walked in had hair from a previous guest. I had to spend about an hour cleaning the shower myself before we could even use it. It was a lot of areas of dirt and you can tell the property was not maintain like the vents were very dirty and didn’t seem renovated. The staff in the morning at breakfast were very pleasant."

"Very nice and pleasant to help out "