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Johari Rotana

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Luxury
5.0 star property
9.2

Wonderful

Modern elegance by the port

Modern elegance defines this city retreat, with visually appealing artwork and a bustling atmosphere near the port. Unwind at the rooftop bar with live music, or take a dip in the infinity pool for a truly memorable stay.

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Room service
The current price is 3.604.680 ₫
4.584.900 ₫ total
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 32 of 32 rooms

View all photos for Spacious Room (premium Suite)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Spacious Room (premium Suite)

  • Sleeps 1

View all photos for Deluxe Room – King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room – King Bed

  • Sleeps 1

View all photos for City View Room - King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

City View Room - King Bed

  • Sleeps 2

View all photos for Classic Suite - City View / Sea View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Suite - City View / Sea View

  • Sleeps 2

View all photos for City View Room - Twin Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

City View Room - Twin Bed

  • Sleeps 2

View all photos for R-Suite With Club Lounge Access

1 bedroom, hypo-allergenic bedding, in-room safe, desk

R-Suite With Club Lounge Access

  • Sleeps 2

View all photos for One Bedroom Serviced Apartment-Sea View/ City View

Bathroom | Separate bathtub and shower, rainfall showerhead

One Bedroom Serviced Apartment-Sea View/ City View

  • Sleeps 2

View all photos for City View Room - King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

City View Room - King Bed

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Room - City View / Sea View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite Room - City View / Sea View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 65 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite with Lounge Access - Sea View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

One Bedroom Suite with Lounge Access - Sea View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 85 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Spacious Sea View or City View Room With Lounge Access - King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Spacious Sea View or City View Room With Lounge Access - King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
  • 50 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Spacious One Bedroom Suite with Lounge Access

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Spacious One Bedroom Suite with Lounge Access

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
  • 100 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite with Lounge Access - City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

One Bedroom Suite with Lounge Access - City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 75 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Suite - Sea View / City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Ambassador Suite - Sea View / City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 105 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Sea View or City View Studio Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Sea View or City View Studio Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dining table
LED TV
  • 43 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Sea View or City View One Bedroom Apartment

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Sea View or City View One Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 87 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for City View Room - Twin Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

City View Room - Twin Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Spacious Sea View or City View Room With Lounge Access - Twin Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Spacious Sea View or City View Room With Lounge Access - Twin Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 50 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Sea View Royal Suite

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Sea View Royal Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Mini-fridge
  • 150 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Sea View Room - King bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Sea View Room - King bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 40 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Sea View Room - Twin bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Sea View Room - Twin bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 40 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Studio Room-Sea View/ City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio Room-Sea View/ City View

  • Sleeps 1

View all photos for Twin Bed With Club Lounge Access-Sea View/City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Twin Bed With Club Lounge Access-Sea View/City View

  • Sleeps 3

View all photos for Spacious Sea View Or City View Room With Lounge Access - King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Spacious Sea View Or City View Room With Lounge Access - King Bed

  • Sleeps 1

View all photos for Ambassador Suite - Sea View With Partial City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Ambassador Suite - Sea View With Partial City View

  • Sleeps 3

View all photos for Sea/City View Two Bedroom Apartment

Private kitchen | Electric kettle, eco-friendly cleaning products

Sea/City View Two Bedroom Apartment

  • Sleeps 4

View all photos for Twin Bed-Sea View Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Twin Bed-Sea View Room

  • Sleeps 1

View all photos for King Bed-Sea View Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

King Bed-Sea View Room

  • Sleeps 2

View all photos for Sea View Royal Suite

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Sea View Royal Suite

  • Sleeps 3

City View One Bedroom Suite With Lounge Access

  • Sleeps 2

Spacious Sea View Or City View Room With Lounge Access-Twin Bed

  • Sleeps 2

Sea View One Bedroom Suite With Lounge Access

  • Sleeps 2

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Four Points by Sheraton Dar es Salaam New Africa

Kivukoni
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 251 reviews
The price is 2.257.812 ₫
2.878.737 ₫ total
includes taxes & fees
15 Dec - 16 Dec
Four Points by Sheraton Dar es Salaam New Africa
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About the area

Map
Sokine Drive/Morogoro Road, MNF Square, Dar es Salaam, Dar Es Salaam, 14909

What's nearby

  • Zanzibar Ferry Terminal - 5 min walk - 0.5 km
  • Askari Monument - 8 min walk - 0.7 km
  • Kariakoo Market - 17 min walk - 1.5 km
  • Julius Nyerere International Conference Centre - 17 min walk - 1.4 km
  • Port of Dar es Salaam - 4 min drive - 3.0 km

Getting around

  • Dar Es Salaam Central Station - 5 min walk
  • Dar es Salaam (DAR-Julius Nyerere Intl.) - 22 min drive

Restaurants

  • ‪Al Aaqib Barbeque & Fast Food - ‬6 min walk
  • ‪Zafarani - ‬2 min walk
  • ‪Chef's Pride Restaurant - ‬7 min walk
  • ‪A Tea Room - ‬6 min walk
  • ‪Tai Huo San Zhuang Restaurant - ‬7 min walk

About this property

Johari Rotana

Luxury family-friendly hotel located in Kivukoni
At Johari Rotana, you can look forward to a terrace, a coffee shop/cafe and a hair salon. Treat yourself to a massage at the on-site spa. Enjoy American cuisine and ocean views at the two on-site restaurants. In addition to an arcade/games room and dry cleaning/laundry services, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, along with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a 24-hour front desk
  • Luggage storage, a banquet hall and a lift
  • Guest reviews say great things about the helpful staff
Room features
All 253 rooms have comforts, such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Free infant beds and travel cots
  • LED light bulbs and eco-friendly cleaning products
  • Rainfall showers, eco-friendly toiletries and separate baths/showers
  • 42-inch LED TVs with cable channels
  • Wardrobes/cupboards, free tea bags/instant coffee and electric kettles

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The price is 5.314.268 ₫
6.403.050 ₫ total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 25 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Hamilton Gastro Pub
  • Kibo Lobby Lounge
  • Noble House

Things to do

  • 24-hour health club
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (147 centimetre wide door)
  • Thin carpet in room
  • Visual fire alarm

More

  • 28 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Office
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
5 children can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are available for USD 50.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 25 per person
  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transport to and from this property

Property is also known as

Johari Rotana Hotel
Johari Rotana Dar Es Salaam
Johari Rotana Hotel Dar Es Salaam

Frequently asked questions

Does Johari Rotana have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Johari Rotana?

As of 16 Nov 2025, prices found for a 1-night stay for 2 adults at Johari Rotana on 23 Nov 2025 start from 3.604.680 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Johari Rotana pet-friendly?

No, pets are not allowed at this property.

How much is parking at Johari Rotana?

Self-parking is free at this property.

What time is check-in at Johari Rotana?

Check-in start time: 2:00 PM; check-in end time: 5:00 AM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Johari Rotana?

Checkout is at noon. Late check-out is available for a fee.

Does Johari Rotana provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.

Where is Johari Rotana located?

Located in Kivukoni, this family-friendly Dar es Salaam hotel is steps away from Le Grande Casino and St Joseph's Cathedral. Atiman House and Zanzibar Ferry Terminal are also within 5 minutes. Dar Es Salaam Central Station is 5 minutes by foot.

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Reviews

Johari Rotana Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

8.8

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 87 out of 117 reviews
Rating 8 - Good. 19 out of 117 reviews
Rating 6 - Okay. 3 out of 117 reviews
Rating 4 - Poor. 3 out of 117 reviews
Rating 2 - Terrible. 5 out of 117 reviews

Reviews

8/10 Good

Abdulhameed

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 2 nights in Jun 2025

10/10 Excellent

Shady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in, rooms are very cozy
Stayed 2 nights in Feb 2025

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Professionalism of staff from check-in, to housekeeping, room service and security guards.
Stayed 2 nights in Jun 2025

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was fantastic. Great service, great gym. The city itself was not so much our thing. Not much todo.
Stayed 2 nights in Jul 2025

10/10 Excellent

Abdulkadir

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic place a home away from home
Stayed 2 nights in Jun 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Beautiful room and bathroom, great pool.
Stayed 1 night in Dec 2023

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very nice hotel would stay again without a doubt
Stayed 4 nights in Feb 2024

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities
Great
Stayed 2 nights in Apr 2025

10/10 Excellent

Kimberly

Mom said break
Stayed 1 night in May 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very happy with our staying at the hotel. Our room was clean with a lovely wiew. Emanuel in the reception made our visit as pleasent as it could be. He was very helpful and polite.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Very good hotel, close to town was visting family. Excellent service
Stayed 4 nights in Nov 2023

10/10 Excellent

MINAZALI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location
Stayed 3 nights in May 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was immaculate. Staff was as well.
Stayed 1 night in Jul 2024

2/10 Terrible

Walter

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good view
Stayed 1 night in Oct 2023

10/10 Excellent

Mutassim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 7 nights in Oct 2023

10/10 Excellent

Abdulkadir

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect only the parking attendants were very rude
Stayed 2 nights in Dec 2023

8/10 Good

Jay

Liked: Cleanliness, amenities, property conditions & facilities
Restaurant staff are poor for a five star property. No greeting upon arrival. Don’t show where one can sit. Acute shortage of waiters…. I had to inform staff that certain items ran out. Overall service was very poor 5/10. Great improvements needed. Didn’t see any restaurant manager or supervisor
Stayed 3 nights in Dec 2024

2/10 Terrible

Raid

Disliked: Staff & service, amenities
The front office staff were unprofessional and made the check-in and check-out process unnecessarily difficult for me.
Stayed 4 nights in Jul 2025

10/10 Excellent

Swami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time in Dar
Stayed 2 nights in Jul 2025

10/10 Excellent

Marcy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is wonderful. The walk from the ferry across the street was a crowded pushy jumble. Was relieved to enter the beautiful, quiet hotel. Saturday barbecue buffet was great as was breakfast. A big step up from our Serengheti tent!
Stayed 1 night in Jul 2025

10/10 Excellent

Somtochukwu Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The services was amazing, Emmanuel was a really good receptionist and attended to all our needs. I exceptionally loved the gym and sauna too. Dining experience was fantastic.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rogers

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked ocean view suite but got city view so was a bit disappointed. And i was there while they hosted a number of VIPs so there was a lot of police, military and so on. And guests were being cautioned on not wearing very revealing clothes. I guess it wasnt the establishment's choice but yeah it was quite frustrating. The staff were amazing. Food, not so much
Stayed 1 night in Jan 2025

2/10 Terrible

Amaka Iwasam

Terrible and unfriendly place
Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Ingannevoli informazioni e cattivo servizio

Ho prenotato questo hotel perché indicava la camera di 105 mq. Avendo necessità di spazio per sistemare i numerosi bagagli di 3 persone adulte, provenienti da un lungo viaggio, ho prenotato una doppia twin beds e un letto da aggiungere. Purtroppo arrivati in camera 1701, che era pulita e con bagno grande, mancava il terzo letto ed ho dovuto attendere oltre 40 minuti per farlo aggiungere. Un misero letto, composto da una brandina imbottita di 5 cm e un topper a fungere da materasso. Scomodissimo! Inoltre, mancava tutto per la terza persona. Dagli asciugamani alle ciabatte, quest'ultime non portate. Ho chiamato la reception e mi hanno detto di scendere ma, nonostante, le mie considerazioni, l'unica cosa che ha saputo fare l'addetta poco professionale, è stato di mandare 2 uomini provvisti di metro a misurare la stanza che, chiaramente ed a occhio nudo si vedeva che non era delle dimensioni da loro indicate ma la metà. Ritengo veramente vergognoso in un hotel 5 stelle un comportamento del genere. Infine, se non si è in grado di aggiungere un letto comodo nella tipologia di camera da me prenotata è meglio non fornire il servizio. Ho dormito malissimo e la totale mancanza di professionalità da parte dell'addetta al check-in, che all'intervento di Hotels ha negato tutto, mi porta a considerare questo hotel sicuramente di categoria inferiore
Stayed 1 night in Jan 2025

10/10 Excellent

Wema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we enjoyed the stay
Stayed 2 nights in Dec 2024