"For the most part the rooms were clean. The floors could have been swept a bit better. The sink drain was very slow and could be cleaned and the toilet had to be flushed twice after each use. The breakfast was good and the area seemed well maintained."
"I have stayed at many Hampton Inn locations and other Hilton properties over the years because they are typically known for clean rooms and reliable customer service. Unfortunately, this location was the exception.
While I appreciated being accommodated upon arrival, I was disappointed by the overall lack of empathy and accountability throughout my stay.
The room itself felt damp and had an unpleasant odor. We also found pet hair on the comforter shortly after arriving, which immediately raised concerns about cleanliness. When we briefly turned on the heat, a strong burning smell came through the vents. After contacting the front desk, the only suggestion provided was to run the air conditioning to circulate the air. No offer was made to inspect the issue or ensure the room was safe and comfortable.
In addition, when I reached out regarding a reservation issue, I felt that my concerns were dismissed rather than genuinely heard. I understand policies exist, but I expected a greater level of customer service and flexibility from a brand that has consistently provided positive experiences in the past.
Overall, this stay fell well below the standards I have come to expect from Hampton Inn and the Hilton family of hotels."
"The stay started off good, the room was very nice. The 1st night was fine, the next morning my daughter had school orientation and when we returned we ended up getting locked out of our room. We were given new keys that did not work, even the master key didn't work. We then had to sit in the lobby and wait for maintenance to show up. They temporarily fixed the issue and we were given new keys again. We went swiming for a couple of hours and when we were finished we were locked out again. Again waiting in the lobby in our bathing suits waiting on maintenance to arrive. I then asked for our room to be changed as it was a great inconvenience to not come and go as we please and to have to sit in the lobby multiple times waiting on maintenance to let you in your room. Wasn't even offered a discount for the trouble."
Yes, there are holiday rentals close to the most popular sights in Deepstep, or you can select a more secluded option if you're looking for a relaxing stay.
What’s there to see and do in Deepstep?
While exploring the area, visit the sights like Georgia Military College, Georgia College and Lake Sinclair. Brown House Museum and Central State Hospital Museum are a couple of places you'll find in the wider area.
What’s a holiday rental in Deepstep like?
Holiday rentals are private properties where you can stay for a few weeks, or just a few days, in Deepstep. Holiday rentals feature extras such as laundry facilities and kitchens so you'll feel right at home. If you're concerned about a sanitised environment, holiday rentals can offer a sense of security away from shared hotel lifts and bustling concierge desks while still allowing you to travel. You'll also have more space in a holiday rental than in a standard hotel, which makes a holiday rental a popular choice for family gatherings.
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