Khách sạn Thung lũng Dene

"It was a very pleasant place to stay highly recommended."

"Staff great very clean food good."

"Out dated. Bedroom needs a new bath."

"This hotel though it has lovely rooms, but is not suitable for any one with mobility issues. The rooms are on the the second floor without lifts. Breakfast was good in quality and choice. Car parking was limited and the spacing tight."

"Hosts were wonderful, room was very clean with en suite bathroom and location was perfect for a short walk into Richmond town center. Definitely recommend West End Guest House"

"The room was nice & clean , a bonus was the air conditioning as it was hot weather . We also ate evening meal there which was ok , breakfast was plentiful with a good choice . We only stayed one night on our way to Scotland & our daughter & family met us there to complete the journey . What was nice was that they were able to park & use the hotel for food / drinks etc . Thankyou we appreciated that 😊"

"Lovely situation in a pretty village setting. Landlady and landlord were very friendly and helpful. Food was very good too!"

"Ours was a last minute booking and the staff were very helpful and accommodating even with our dog"

"We asked for a late check out and even though the hotel was absolutely empty - (we were the only two people at breakfast in a room that could seat 100) the hotel still denied a late checkout (personally I think 11am checkout is too early) so we were charged an extra £20 for a 12pm checkout. When the room costs £500 per night this is totally outrageous. The hotel was empty so it would have been a nice gesture to offer a 1pm checkout given at most high end hotels 12pm is standard. Very...

"Lovley room. Staff all lovley. Would suggest some slip mat in Bath. Breakfast was good. Would stay again."

"Dirty and horrible"

"Parking on site was great. lovely pub very close by, owners very friendly and helpful. "

"We had a wonderful stay here and would absolutely recommend it to others! The hosts were incredibly kind, helpful, and responsive throughout our trip. They communicated very promptly over messages and calls, and gave us clear information about parking, amenities, and check-in/check-out which made everything stress-free from the start. The room itself was exquisite — spotlessly clean, beautifully laid out, and thoughtfully designed. We especially loved the warm, low lighting which made the space...

"Pleasant stay. Breakfast could be better"

"Staff were amazing on reception and a shout out to the male manager(?) next door at Beefeater! Excellent service! Room was sufficient for our needs the only thing that would be great would be a smart tv in the room!"

"Never stay again over priced Low Quality And not free parking as last 10 years"

"Beautiful period property with tall ceilings and all the usual lovely period features. Friendly, helpful staff. Hearty breakfast buffet every morning and evening meals were also very tasty. Stayed in an Executive Room which was very spacious, warm and well kitted out. Biscuits, coffee bags, tea and hot chocolate plus bottle wated provided in the rooms. Fast and efficient check-in and check-out. Would be very pleased to stay again if in the area. Thank you."

"All staff were very professional, helpful and friendly. It was great to have the use of the spa facilities and my son loved the swimming pool. We had dinner in the restaurant which was very nice and the breakfast was great. I would definitely recommend this hotel and we will definitely stay again."