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PAMUKKALE KAYA THERMAL SPA HOTEL

Hotel in Denizli with 2 restaurants and full-service spa

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Photo gallery for PAMUKKALE KAYA THERMAL SPA HOTEL

Indoor pool, outdoor pool
Free daily buffet breakfast
Deluxe Double or Twin Room, 1 Bedroom, Terrace | Bathroom | Slippers
Indoor pool, outdoor pool
Public bath
Pamukkale is the perfect backdrop for a rejuvenating getaway at PAMUKKALE KAYA THERMAL SPA HOTEL. Treat yourself to a deep-tissue massage, unwind in the garden or by one of two pools, and enjoy meals at either restaurant.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Breakfast included
  • Parking included
  • Housekeeping
  • 24/7 front desk
Couples treatment room(s), sauna, hot tub, steam room

Spa

Pamaukkale Kaya Thermal has 5 treatment rooms including couples treatment rooms. The property's spa offers deep-tissue massages, hot stone massages, prenatal massages, and sports massages. Types of treatments available include aromatherapy, Ayurvedic treatments, body scrubs, and body wraps. Other on-site facilities include a steam room and a sauna.

Couples treatment room(s), sauna, hot tub, steam room
Couples treatment room(s), sauna, hot tub, steam room

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Double or Twin Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room, 1 Bedroom, Terrace

Deluxe Double or Twin Room, 1 Bedroom, Terrace | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Double or Twin Room, 1 Bedroom, Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Large Single Bed
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About the area

Located in Pamukkale, a neighbourhood in Denizli, PAMUKKALE KAYA THERMAL SPA HOTEL is on the Strip and near the airport. Traverter Street and Sumer Park AVM are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Pamukkale Thermal Pools and Pamukkale-Hierapolis. Relax and indulge in the area's winery tours, or seek out an adventure with hiking/biking trails and horse riding nearby.
Visit our Denizli travel guideOpens in a new window
Map
Karahayit Mah., Ataturk Caddesi 20, Denizli, Denizli, 20190

What's nearby

  • Red Travertine of Karahayit - 5 min walk - 0.5 km
  • Hierapolis - 4 min drive - 3.0 km
  • Antique Pool - 7 min drive - 4.5 km
  • Cleopatra Pools - 7 min drive - 4.5 km
  • Pamukkale Thermal Pools - 11 min drive - 4.9 km

Getting around

  • Goncali Station - 27 min drive

Restaurants

  • ‪Yörük Evi - ‬1 min walk
  • ‪Vural Steakhouse - ‬9 min walk
  • ‪Bezm-I Alem Cafe Restaurant - ‬10 min walk
  • ‪Karahayıt Meydan Dönercisi - ‬6 min walk
  • ‪semaver çay evi - ‬5 min walk

About this property

PAMUKKALE KAYA THERMAL SPA HOTEL

Hotel near Pamukkale Thermal Pools
You can look forward to a free breakfast buffet, a corner/local shop and a shopping centre on-site at PAMUKKALE KAYA THERMAL SPA HOTEL. Indulge in a deep-tissue massage, a body treatment and a body scrub at Pamaukkale Kaya Thermal, the on-site spa. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool
  • Free self-parking
  • A porter/bellboy, wedding services and tour/ticket information
  • A computer station, a water dispenser and ATM/banking services
Room features
All 100 rooms offer comforts, such as heated floors and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • A personal chef and irons/ironing boards
  • 43-inch Smart TVs with premium channels
  • Wardrobes/cupboards, heated floors and heating

Languages

English, French, German, Italian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Full-service spa
  • Indoor pool
  • Library
  • Outdoor pool
  • Shopping centre

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • No lift
  • Tile flooring in room

More

  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Private bathroom
  • Slippers

Entertainment

  • 43-inch smart TV with premium satellite channels

Food and drink

  • Champagne service
  • Chef service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 100.0 per day.

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: EUR 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Property Registration Number 2021-20-0003

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Pamukkale Kaya Thermal Spa
PAMUKKALE KAYA THERMAL SPA HOTEL Hotel
PAMUKKALE KAYA THERMAL SPA HOTEL Denizli
PAMUKKALE KAYA THERMAL SPA HOTEL Hotel Denizli

Frequently asked questions

Does PAMUKKALE KAYA THERMAL SPA HOTEL have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 7:00 AM to 10:00 PM.

Is PAMUKKALE KAYA THERMAL SPA HOTEL pet-friendly?

No, pets are not allowed at this property.

How much is parking at PAMUKKALE KAYA THERMAL SPA HOTEL?

Self-parking is free at this property.

What time is check-in at PAMUKKALE KAYA THERMAL SPA HOTEL?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at PAMUKKALE KAYA THERMAL SPA HOTEL?

Checkout is at noon.

Where is PAMUKKALE KAYA THERMAL SPA HOTEL located?

Located in Pamukkale, this spa hotel is within a 10-minute walk of Red Travertine of Karahayit and Pamukkale-Hierapolis. Hierapolis and Hierapolis Necropolis are also within 2 miles (3 km).

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PAMUKKALE KAYA THERMAL SPA HOTEL Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 15 out of 26 reviews
Rating 8 - Good. 4 out of 26 reviews
Rating 6 - Okay. 4 out of 26 reviews
Rating 4 - Poor. 2 out of 26 reviews
Rating 2 - Terrible. 1 out of 26 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Jan

Liked: Cleanliness, property conditions & facilities
This property is focussed on bus tour groups who come in in the afternoon and leave the next morning. We booked the room outside of the bus tour to visit the.
Stayed 2 nights in May 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a brand new hotel where you will have top rooms, fantastic pools and excellent options for massages and other treatments.
Stayed 1 night in Aug 2024

6/10 Okay

Victoria

Liked: Cleanliness, property conditions & facilities, room comfort

Nouveau Carcellaire 😅

We were expecting to be closer to the center, but the hotel is right on the highway and is mostly for tour groups that drop in for the night. The staff is not informed at all… we saw the last day that there was a way to town around the back that wasn’t explained to us. They’re also not generous: I asked for a cup of tea and the guy scoffed and said it was €5, despite having seen it offered to other guests when booking a massage, which I did have the next day. It feels a bit prison-like with all the rooms facing a center indoor pool. We did LOVE the cat and the dog on the first night. The breakfast buffet is also VERY good, and beds are extremely comfortable. Dinner was a 6/10, kind of average buffet.
Stayed 2 nights in Apr 2025

4/10 Poor

Nabil

Disliked: Staff & service, amenities
Thermal and spa facilities not to our expectstion
Stayed 2 nights in Dec 2024

4/10 Poor

Naresh

Liked: Cleanliness
Disliked: Amenities
I had booked 3 rooms. All 3 rooms spent an uncomfortable night because the power in our wing went off around 1:30 am and did not come back till 5:15 am. It got very dark and hot in the room. We had a hard time sleeping. A couple of people ran into objects while fumbling for their phones to turn on the phone light. My wife stubbed her toe on the bathroom threshold. We requested some adjustment on our daily rate but were turnded down. I would like Expedia to issue us some rate adjutment. I booked 12 nights at different locations in Turkey during this trip. Would appreciate a response.
Stayed 1 night in Oct 2024

6/10 Okay

fulvio

Liked: Cleanliness, property conditions & facilities, room comfort

viaggio turistico

Molto gradevole la piscina a 42 gradi, ho anche utilizzato la piscina interna, che ho trovato fantastica. Molto deludente la cena e lo spazio da condividere con gli altri clienti sia per la prima colazione e che per la cena.
Stayed 1 night in Apr 2025

2/10 Terrible

Gamze

Disliked: Property conditions & facilities, room comfort
Paranızla tatil yapamıyorsunuz termalleri soğuk elektrik yok sular kesik….
Stayed 1 night in Mar 2025

10/10 Excellent

Mehmet Hakan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Cemal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mustafa Fatih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Yunus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Herşey mükemmel .

Temizlik personelinden restaurant çalışanlarına resepsiyon personelinden sorumlu müdüre kadar harika bir kadroya sahip otel. Mükemmel vakit geçirdik . Kahvaltısı akşam yemeği öğle sonrası atıştırmalıklar harikaydı. Olması gerektiği kadar yemek çeşidi lezzetliydi. En ufak pürüz yoktu. İlla ki sorun bulmaya çalışırsanız sorun sizde demektir :))Temizlik hijyen konfor ferahlık hepsi biraradaydı. Hiç bişey karmaşık değildi .havuz temizliği çok iyiydi. lokasyonu da çok iyi yerde. Pamukkale Kaya thermal oteli tercih edin .Sanırım bundan sonra Pamukkale bölgesinde hep tercih edeceğimiz otel burası olacak 🙏.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cok temiz.

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel temiz ve yeni biz 1 gece beklediğimizden daha iyi bir odada konakladık ve gerçekten memnun kaldık. Özellikle spa bölümündeki görevli personeller çok ilgililer ve masaj gerçekten çok iyiydi bir daha gelsem tekrar tercih ederim.
Stayed 1 night in Jan 2025

10/10 Excellent

Ümit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

nur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel çok temiz, odalar konforlu, yemek çeşidi bir çok açık büfeye göre az fakat lezzetli ve bence yeterli. Havuzlar yeterli ve temiz. Pamukkale travertenlere çok yakın 5 dk araçla.
Stayed 1 night in Jan 2025

10/10 Excellent

Nuri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tek eksiği kahvaltı ürünlerinde eksiklikler ve bayat simit vardı.Geriye kalan herşey güzeldi
Stayed 1 night in Jan 2025

6/10 Okay

Mediha

Liked: Cleanliness
Disliked: Room comfort

Kötü yerden oda verildi

Otel güzel , deluxe oda tutmuştuk en kötü bloktan odayı vermişler. Odanın balkonu mutfak kısmının duvarına bakıyor, duvardan başka hiç bir şey görünmüyordu oysa havuzu gören odalar da boştu. Ayrıca mutfağın havalandırma sistemi yüzünden odaya çok gürültü geliyordu. Kötü yerden oda verilmesi nedeniyle memnun kalamadık
Stayed 1 night in Nov 2024

8/10 Good

Seher Eylem

Stayed 1 night in Nov 2024

8/10 Good

Dorgival

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Não é meu estilo

È um bom hotel, muito novo, mas è um hotel para excursões, turismo em massa, então meio incomodo para quem vai sozinho. O atendimento do restaurante muito ruim.. ou vc come o que está no buffet, ou não consegue pedir um ovo, nem pagando por fora.
Stayed 1 night in Oct 2024

6/10 Okay

Merrill

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In armonia con la natura

Siamo stati molto bene. Struttura nuova, con 4 piscine ben tenute di cui una esterna da 25 metri pulitissima. Sauna e bagno turco perfetti. Tutto disponibile fino a tardi di notte. La colazione ben organizzata. Bravissima la giovane chef. Una gran scelta di pietanze tipiche dallo yogurt alla marmellata di rose. La posizione della struttura un po’ fuori è comunque ottima per fare il volo in mongolfiera. Personale delle pulizie di grande educazione e civiltà. Amano gli animali e li rispettano in modo esemplare. Quando siamo stati noi c’era un giovane gattino del posto che era il beniamino di tutti gli ospiti. Questo fa della struttura un luogo in perfetta armonia con la natura. Bravi.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sezer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel gerçekten temiz ve rahattı. Kahvaltısı gayet yeterli ve lezzetliydi. Kahvaltı kısmında mutfak çalışan ve omletimizi hazırlayan hanımefendi çok ilgiliydi. Aynı zamanda içecek servisi yapan beyefendi gerçekten ne istesek çok nazik bir şekilde bize sundu. Sadece spa masaj kısmından memnun kalmadık. Sebebi ise fiyatların euro olarak turist fiyatından bize sunulmuş olmasıydı. Bu yüzden masaj yaptırmadık. Bunun dışında tekrar pamukkaleye gittiğimizde tercih edeceğimiz bir otel.
Stayed 1 night in Jul 2024

10/10 Excellent

Swathi

Stayed 1 night in Jul 2024

10/10 Excellent

Gökhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024