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"Good apartment that felt like more of a B&B than a hotel, there are things that you need to do such as emptying the trash and no housekeeping included. You can request items through the app which is very handy, and fast communication. The staff are very courteous and helpful. The rooms are well stocked but the shower needs to be improved, takes a while for hot water. Located 20 mins walk from Dubai Mall but tends to be quite humid in the evenings. Few supermarkets nearby but traffic will get busy in the evenings as it is located in Business Bay. You can use food order apps delivered direct to your apartment."

"I’d like to share my feedback for the amazing staff at Novotel Dubai. Anne was truly the best. She helped us throughout our stay and provided excellent customer service. We really appreciated her kindness and professionalism. A big thank you as well to all the other staff, including the cleaners, drivers, and the dining team. The food was delicious, and the in-room service was quick and friendly. Everyone made our stay comfortable and enjoyable. Thank you all for your great hospitality."