Tìm khách sạn ở Bang Baja California Sur

"We checked in with Carlos, I asked him to confirm there were no feather pillows/comforters in the room due to allergies. He confirmed no feathers anywhere. Unfortunately, I didn't check, we enjoyed the resort and the next morning I woke up with swollen eyes. There were feathers in 3 of the pillows. So double check if you have any allergies!! The resort was nice, the rest of the staff was great. Jonathan and Edgar were great resources at the resort with great service. The Hibachi dinner was...

"Very friendly and professional staff. The food was hit and miss in terms of the quality. Most of the outlets in our room did not work. When we called the front office staff, they immediately sent a maintenance person to our room who proceeded to take the outlets out and install them upside down. He left and they still did not work. The plugs have been worn out and were loose. They needed to be replaced. Our TV then stopped working. Again, the maintenance person came to our room. He installed the...

"Everything is alright. The Japanese restaurant food was okay only. Crystal is good. The bad thing is you can’t book uber picking you at your hotel. You have to use their own vendor which is much more expensive if you travel outside a lot. Almost 4 times Uber price."

"This place was over the top amazing like I was blown away it was my birthday and they went above a beyond to make me and my bestie special!!!"

"The hotel itself is nice, although we didn’t receive one of the best rooms. The property is clean and has potential, but unfortunately our overall experience has been a little disappointing. The biggest reason for my low rating is the customer service and the food, especially at the buffet. We have stayed at all the other Solaris resorts in Cancun, and the service and food there have been significantly better. The staff at this location have not seemed as attentive or welcoming, and the buffet...

"Absolutely everything was great! The facility is gorgeous and staff is so helpful and amazing. The food at the restaurants is delicious and just relaxing at the pool was beyond perfect."

"The staff was friendly. Problem is there were so few the service was slow. Their app to make reservations was confusing. Their shuttle system between their locations was useless. To get on shuttle you had to make a reservation and when we tried the next ride was in 4 hours. Basically you have to use taxis. The worst was dealing with their timeshare people. They were incredibly pushy, dishonest and almost threatening. I'd stay away from this place."

"Excelente servicio y atención al cliente. La experiencia fue siempre personalizada y de la mejor calidad."

"Es un hotel muy grande te tienes que transportar en el en carritos consideran eso antes de elegir, por los tiempos entre cada actividad y la rapidez oh facilidad para llevar acabo una y otra"

"Check-in was confusing we waited 30 minutes only to find out we were in the wrong line, with no signage for exclusive check-in. Then another 45 minutes just to make a restaurant reservation, with limited availability and clearly overworked staff. We were also locked out of our room for nearly an hour due to a faulty lock, with no compensation offered. Maintenance entered our room while we were inside, which felt disruptive. The swim-out pool layout was poorly designed and not accessible having...

"Hotel is outdated. Beds are stiff. Not enough outlets in room. Can’t play music by pool even though they played none couple days while I stayed there. Some staff was rude but most of them did good"

"This resort is amazing! Service is great, staff are all so nice and the food was really good. The property is clean and well maintained. Would def stay here again and recommend anyone else stay!"

"Phenomenal experience"

"Casa Dorada was a beautiful property. This was our second time staying there. If you are interested in the “travel club” there are plenty of people to assist with that. If you are not interested in the travel club there are still plenty of people to bother you with that. That was our only issue. If you do not mind that it’s great. Just be firm if that is not want you want."

"Personal muy atento, excelente para descansar"