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"“I recently stayed here, and it was an absolutely amazing experience. When I first looked it up, I saw some older reviews that were negative, but those were from years ago when the building wasn’t finished. Now, it’s a beautifully built place—spotlessly clean, no bugs (which can be an issue in Ella), with a comfortable bed, spacious room, and a pristine bathroom. Everything was just perfect. But the real highlight was the view. From the balcony, I saw the most breathtaking sunrises and panoramas you can find in Ella. The service was outstanding. Priyanath and his team, including the chef and another staff member, were incredibly attentive and always went above and beyond to meet my requests—whether it was arranging a budget-friendly car service or responding quickly on WhatsApp. Even the owner was always available and helpful. I highly recommend this place to anyone visiting in the future. It’s a hidden gem, and I’ll definitely be coming back "

"This was our second time staying at 98 Acres. The Resort and its facilities are wonderful but the staff at 98 Acres are absolutely amazing. They are always cheerful, welcoming, helpful and full of knowledge and pride both in their work and to guests. Thanks heaps. We hope to visit 98 Acres again! "

"Excellent stay at Ella Retreat! loved being so deep in nature and having the sound of the nearby waterfall. The staff were lovely and very helpful. Great spot for nature lovers. "

"The view was amazing at Belmont it was absolutely breath taking and the rooms and washrooms were very clean. The breakfast was good as well. The only caution to look out for it there’s bugs that come in the room at night through the door to the balcony if there’s so hidden spaces, but if u stuff a bag or something in those spaces it should be okay. "

"The room was great and the people who work at this place are very friendly! Do not hesitate to book at this hotel!"

"The worst hotel in the entire universe..toilet smelling..gave used soap wrapped in tissue, no fridge, no vanity, broken shower head, to go to toilet, have to cross wet shower floor, flies sitting all over breakfast food, no tissue, no face towel, no hand towel, reception did not talk, did not provide any information, asked bell boy about dinner, he said buffe, but when went to restaurant, no buffe..only fried rice and pasture..had to abandon the restaurant and went for dinner in the town. Booked for 2 night but had to change the hotel after 1 night..cannot stay in this horrible hotel..will ask hotels.com to refund my money..This hotel is worth nothing."