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"Hotel was great and very clean. Shuttle to and from the airport was very helpful and reliable, running every 30 minutes. We used the hotel as a base for exploring Vancouver. 10-15 minute walk to Kapstan Skytrain station and 20 minutes straight into the city centre from there. The hotel was great and the staff excellent and helpful. One member of staff was unhelpful and rude when I left my car at porte-cochere to help my wife carry four cases to our room. Despite the fact I had checked with reception that it was okay to do this and they said it was absolutely fine, the staff member approached me and asked me why I was parked there and repeatedly told me I was wrong to do so until I invited him to speak to the front desk with me. He then walked away. Also at one point during our stay two of the three lifts were out of order meaning long waits for them. This was a temporary problem however and was resolved quickly. Overall I would highly recommend this hotel and will use it again when I return to Vancouver."

"Very good"

"Excellent hotel"

"Comfortable and clean. Staff are helpful."

" Clean, quaint, very reasonable rate hotel. Staff is very friendly."

"Amazing view; great baggage service "

"Breakfast was fresh,plentiful and on time. Staff amazing and the calming music in the background was soothing.. Rooms were clean,content with our stay."

"Starting look slightly dated in the rooms."

"Every time we stay in Whistler, we stay here. Great hotel."