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"No ice machine"

"The room was excellent, spacious, very comfortable bed, good shower, well appointed with lots of extras and a great view across the marina. (We booked a Horizon Club Marina View King Room). We really enjoyed the beautiful breakfast. The staff were always friendly and very helpful. The Shangri La The Marina is very well located on the marina, but close to shops, restaurants and other facilities"

"The breakfast was comprehensive, fresh and delicious and the staff were hospitable, efficient and polite. My room was clean and comfortable plus had a lovely view over the adjacent marina, water and nearby forested hinterland."

"Great service. Clean rooms. Great view. Friendly staff."

"More kid activities In clean area"

"Did not use"

"Cockroach in room"

"Cairns plaza hotelnis a 3 star hotel but I wi rate as 4 star definately. Very clean, stuff is friendly. Thannks to Lyv, the receptionist, she has been amazing and very helpful! Makes guests really feel welcome:) one negative thing onky are the matresses are very uncomfortable. But if needed I will definately come back to Cairns Plaza hotel again."

"We had a lovely corner room which was clean and comfy with a grear ciew towards the ocean and over the Esplanade "