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"We had an amazing experience taking the "Tren Maya" and staying at the "Mundo Maya Hotel, Calakmul". The train was comfortable and efficient, the staff was so kind and helpful. The transport from the train station to the hotel was also very good (at an additional cost). The hotel building is a little plain from the outside but the minute you step inside the open air lobby you feel the magic of the jungle. The tropical modern decor catches the cool breezes and comfortable seating abounds. The hotel is beautiful, the staff is attentive, knowledgable and personable. The rooms are well appointed, spacious and comfortable.The menu had a reasonable selection and the food was surprisingly good. There is room for minor improvement. The English translation of the menu is full of errors.There should be proper pictures of the amenities (pool, shop, gym) in the elevator not little cards taped below the buttons. The hotel shop had a poor selection of merchandise which was badly displayed. TheTV should have a channel dedicated to info about the property including room service options, tours and even info regarding other Mundo Maya properties. But....the beauty of the property and the warmth of the staff more than made up for any minor inconvenience."

"Great"

"Great clean room, hot shower, comfy bed and breakfast included."

"Love this hotel, is the best here in Cd Del Carmen!!"

"Yes"

"Yes it was all great!"

"The location was excellent, the hotel and my room were clean, staff was very professional and helpful. My only issue was that the hotel offered no meals, which is not a problem, however the staff never mentioned that the hotel has a 'sister hotel' half a block away and they serve meals, which are very good. This is something the staff could have let us know, however, this is not a reason to criticize the hotel, I still enjoyed my stay in this beautiful city."

"La comida está riquísima y la atención excelente 🙏 "

"Very old hotel, good staff, bad food, small rooms, never again "