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"Booked this for 3 nights, two rooms a long time ago. Basic rooms that cost quite a lot. The rooms had no windows in. The rooms had a doorset that had a window in. There was nowhere that you could sit in that room and see any view. The room was advertised as a mountain view. Unless you left the room there was no view. When you were in bed you could only see concrete walls. I have stayed here before. The owner seemed to think it was because i had an apartment. It was not. I have never booked anywhere, any hotel that does not have a window in a hotel room. It did not state this. There was a window in the door and doorset. This window in the door overlooked the back of a house. The TV had to be fixed every night, no fridge. I went onto the ABTA website to ask how to fix the problem. It said to speak to hotel and ask to leave. After one night i offered to pay and leave. The owner said covid everything was expensive and offered me a tiny studio. My husband is 6 foot 2. I honestly dont know how we would have fit in with the suitcases. I just wanted to leave and pay for what we had. The owner would not allow it. I stayed and paid because it is our holiday. I will not be back. It was dismal. Dreadful. Like a cupboard. This beautiful valley and there was not one place you could sit with a coffee and see any view or i fact any window. I was shocked. But like the owner said ' well you paid for basic' "

"We had a one night stayover, staff was helpful and friendly. Hotel is within about 10 min walk from the main station and about 15min from the center. A dog walk along the Drau is also within about 5 to 19 min. Nice rooms, no water kettle though, all in all a good stay."

"Spacious room; very clean hotel with helpful staff. This hotel is only steps from Villach Railway Station making it very convenient for train travel."

"Very grateful for the flexibility to adjust the date a few days before arrival, and then to accommodate our arrival after midnight. Also appreciated the pleasant breakfast. Well done!"

"On arrival the welcome was warm. All the staff were efficient, attentive, professional and friendly. The room was very comfortable and spotless, with complimentary water and plenty of space. There was a patio with chairs and a table and the most wonderful views of the mountains - this was not used much due to the snow! The restaurant provided us with exceptional breakfasts - both hot and cold options, fruit, nuts, yoghurts, meats, the most amazing scrambled eggs, fresh honeycomb, juices (including a make your own option) - totally stunning. The evening meals were equally wonderful. The spa was the cherry on the cake - a steam room and sauna plus relaxation area with complimentary fruit/herbal teas, water, snacks and again the wonderful views - in better weather there was a hot tub available. Overall a great hotel, great staff and a wonderful place to unwind and relax."

"clean room, good food."

"Everything was great"

"Room was spacious and clean. The hotel itself is very well located for both the ski slopes but also close to the centre. "

"Generous sized room very clean and tidy. Breakfast wasn’t as good as previous visits. "