"Check-in was rather difficult. None of the front desk staff, or any staff for that matter, spoke any English. When I arrived, they wanted to charge me a much larger amount for the room. Fortunately, my Chinese friends were there to help sort things out. After I showed them the email from Hotels.com, the pricing was sorted out. Having stayed in various hotels around China, I expected much better accommodations for the price. In short, the room was not good value for money."