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"Fast and communication "

"Excellent stay "

"We had a very good experience with the team at the Fairfield Marriott. They were really helpful when we arrived in Jakarta airport even sending the shuttle bus to pick us up. We arrived at the hotel at 9 am and even though we were expecting not to get to a room straight away the team got a room ready quickly for us. Also the cafe team gave us a very tasty coffee while we waited for our room to be ready. After getting to the room we were able to catch up on our sleep, but when we woke we found that we had a message from the airline saying that our next flight was delayed by 24 hours. So the team from the hotel took us back to the airport and we were able to reschedule our flights and make it to our destination. The team were always smiling and pleasant to deal with a credit to the hotel."

"Courteous and clean. All I can ask for."

"The Bed was super comfortable and the pillows made my sleep alot better"

"I love the d'Prima in terminal 3. I stay here every time I transit through Jakarta. The room is clean and comfortable and the staff are always helpful. It's perfect for a late arrival to just get right to bed! Lots of good dining options in Terminal 3."

"ok"