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"Dear all at the Kumarakom Lake Resort, We thoroughly enjoyed our stay at your wonderful Lake Resort. Everyone at the resort, from start to finish, was ever so helpful. We especially enjoyed the gardens and the meandering pool the most. The afternoon tea in the garden and all the activities programmes arranged at the resort are excellent. The evening sunset trip on the lake and the music on the boat added to our enjoyment. A special mention of Kavi – his expertise with the camera phone was phenomenal and thought-provoking (at least to me!). Our dining experience at the multi-cuisine restaurant, with the variety of food offered and the quality of service, was amazing. Please convey our thanks to all your staff for making our stay memorable."

"I have recieved excellent service whilst my stay here, having been stranded. The staff have gone above and beyond to ensure my every neeed was met during my stay. Fantastic staff and what a beautiful lounge. The food is amazing. I can't thank the staff enough!!! "

"Location was great, right next to Airport, but Sheets can be properly cleaned before customer takes the room, Sheets were stained"

"The rooms need modernising; feel very tired and dated for the price of the room Otherwise lovely stay and lovely food"

"Excellent rooms."

"Very attentive staff. Great amenities. Delicious food. I will be coming again. "

"Kind and friendly staff, enjoyed every moment."

"Beautiful hotel in the mountains. The rooms are perfect and the staff really makes your stay super comfortable - alert, friendly, and knowledgeable. At check in, Harshita was so attentive that she told us to go straight to afternoon tea and complete check in later so we dont miss it. The staff riding us back and forth in buggies always greeted us with a smile. At the resturant ive had some of the most delicious food of my life. Chef Aarif is OUTSTANDING! Sous chef Kunal came to meet us both nights we dined there and even ensured a special veg biryani for us on the second night. We got late to dinner around closing time, but still our friendly servers Rustam and Rajnish, welcomed us with so much warmth, telling us they were waiting for us. They served us peacefully, checked in on us and just provided a most memorable stay. Thank you to everyone at this hotel!!"

"Nice and clean room. Excellent breakfast! The room tv didn’t work, we escalated few times without any success. Also, had an issue with spa booking but it worked at the end and the massage was worth it."