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"Wonderful "

"We were made very welcome when we got to the hotel all the staff fantastic. Couldn’t disappoint meals in hotel bars. Beds were so comfortable best yet I think on the continent for me."

"Secrets Lanzarote is a lovely hotel, very clean, quiet and comfortable. Plenty of sun beds and places to sit in the sun. Lovely food - even the buffet option. Drinks are 10/10 even the alcohol free ones. Evening entertainment is very good. Coffee shop is wonderful with many options. Italian and the grill are our favourite a la carte options. Staff are all friendly in the restaurants and around the hotel. Isabel at the Italian was very friendly and remembered us as returning customers. My second stay here did not disappoint, I will return again next year. "

"Rooms need total revamp. Tired and stained walls and carpets. Heartless hotel. "

"Had a perfect week's stay. All the staff were so friendly, helpful, and made us feel incredibly welcome. Breakfast was fantastic - we loved the pancakes, fresh fruit, and eggs. The pools are beautiful and as the main lazy river winds around the beautifully planted grounds there's always somewhere fairly private and quiet to lay out. The bars are very fairly priced, with great drinks. Housekeeping quick and great attention to detail. Little details like the access to shower room after you've checked out are so helpful! We don't want to leave! "

"Internet no work in some rooms Safe box no work,coffee machine no work "

"Clean room, friendly staff and perfect location "

"My agency tried to get in touch with them for an urgent cancellation due to hospitalisation ignoring them by phone and email. Shameless and greedy!"

"Excellent. Thanks a lot to Madame Mai for her hospitality and kindness."