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"There is a little customer service at this hotel. "

"Kiddy pool may need to revamp. Staffs were nice and polite."

"Hotel is very nice but just outside the smell is unbearable. Basically a mall vacation given bad conditions of the streets a few blocks away and homeless people. But the malls are very large with many places to eat. Just not a fan of Malaysia. It’s the opposite of beautiful Singapore. "

" Good valu, mfortable hotel in a central location. Very good breakfast."

"goods "

"I cannot thank Hilton staff Ida Irdina, Clift and the concierge team for their help. During this stay, I left my injection med in fridge and left Malaysia. I called Hilton and the staff immediately found it in fridge and put it in safe chilling place. I came back today and got the med on time. Thank you so much!"

"Staff friendly, checked in online and all went quick at counter, efficient. Great lobby as well as outside relax area. Beds comfy and although bathroom small ok for the size. No disturbance from planes. And do close to the terminal, just a covered short walk Breakfast good, very long opening hrs starting at 4.00 am! Roti station outside in relax area. A group of guys (ADE)already eating bf afterwards depleted bf items by filling up take away containers, bags as well as bottles. Which some drank from to than fill them up with juices... very unhygienic. As a frequent hotel guest over the years this hotel has strived to improve and I for sure will use their services again when at KLIA2"

"Very good location and the staff were very friendly and helpful. "

"Staff amazing "