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"The rooms were clean and people were great "

"Hotel is clean and employees are very friendly. I would stay here again if I was in the area!"

"Room was great"

"Staff is wonderful"

"This is our second stay at the resort and we enjoyed this as much as we did last time. Clean room. Jacuzzi tub. Beautiful view. And even in the off season so welcoming. Hands down Townsend is the hidden jewel of the Smokies. And Tremont Lodge and Resort is the shimmer in that jewel."

"Room was spotless and the staff was awesome "

"Very clean throughout. Smells nice! Loved the indoor pool. The staff was helpful, friendly, smiling and just nice people. The breakfast was really good. You could tell it was quality food! The breakfast sausage was very tasty( that's how you can tell) All manner of bagels, rolls, muffins, you can make waffles with batter. Really nice breakfast. I'm going back again in April! Highly recommended. Tons of places to eat within a few minutes. Nice parks with hiking trails within a few minutes. So reasonable! I was doing Airbnb's to visit my Grandson a few times a year....this was way more economical, less work, and after that huge breakfast only needed to get dinner once a day. "

"Room was clean, service was awesome. Wifi was really slow and the AC in the room wouldn't turn off. "

"Very courteous and attentive staff"