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"All were excellent. I have submitted a report already."

"When we first arrived, it became clear that the staff seriously needs training on how to treat customers regardless. There was some sort of rudeness from the staff during both check-in and checkout. While the rules they mentioned might be true, the way they explained them was not welcoming —for example: ‘World of Hyatt doesn’t matter, whether Discoverist or Globalist, you have to leave at 10 AM.’ We never felt welcomed for highly-rated, luxury ski resort property. The staff member insisted on...

"Very nice cabin. Very quiet. Property had great amenities. Staff was helpful and nice. Definitely will be back."

"Everything is perfect"

"Perfect location, in the valley next to a golf course, with a chair lift to palisades. The scenery is spectacular."

"Room was beautiful. Dining was awful. Bland food and terrible service. Front desk was not knowledgeable about things to do in the area. Went on the onsite hike and trail was not well marked. Off duty employees said they hadn’t gotten around to the t yet. Very underwhelmed by the resort"

"Thanks!"

"The Peppertree Inn is an older property, however, it is clean and well maintained. The staff is friendly and Casey (met at check-in), was very helpful. There is an elevator so getting up to the higher floors was easy (there are 7 total). Checking out was convenient with a locked box on the outside of the office. Tahoe City is super nice with plenty of restaurants and shopping. Safeway grocery store is close by with a Starbucks coffee station inside. We had friends staying at Star Harbor so the...

"No me gustó la limpieza, había mucho Pelo en el baño y huele un poco feo el cuarto, todo lo demás muy bien"

"Housekeeping staff was nice and helpful! There is no lobby to check in or have some refreshments. Checking in process only by phone. I personally didn’t like it. I like hotels face to face check in . It felt like once housekeeping staff leaves for a day, you on your own . Not my cup of tea! It’s my personal opinion."

"Great place to stay"

"I loved the coziness of this property. Very well maintained and clean"

"Everthing was great!"

"Love the property"

"I was only there for a single night as I was on a business trip. I enjoyed my stay. It was clean and it was quiet."

"very clean! everyone very friendly"

"You need to put English tea in rooms and not just coffee"

"Clean, spacious room. Awesome location!"

"The (air conditioning ) was wierd. The hall in unit 3 had a wierd smell Otherwise the location, parking and small size of complex is a bonus"

"Breakfast was generous. Staff was very friendly and helpful. Room was quiet."