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"Shower wwas dirty and full of hair from previous guest"

"The listing states that there is an airport shuttle. A few days before our scheduled arrival, I emailed the hotel to arrange pickup. They responded with a phone number to call. We called and they instructed us to call back the day of. We called back the day of and were informed that they were unable to provide the service for me, suggesting that I take a taxi instead. When I arrived to the junior suite, I was shocked at the lack of cleanliness. The two large beds only had comforters and did not...

"The friendly staff n no dislikes"

"Hotel bersih kemas dan teratur. Staf2 ramah dan amat membantu"

"Awesome experience at The Zuri. Short visit make it home. Thanks for the for excellent and friendly staff. "

"Very clean and great service from hotel staff"

"menyenangkan"

"Hotelnya bersih nyaman pelayanan jg sangat ramah pokoknya saya dan keluarga puas menginap di favehotel...."

"Friendly staff who go beyond the extra mile to make your stay comfortable. Good spread for breakfast. No major issues for the hotel for me apart from the slow lifts. Otherwise good value for money and I would definitely stay again if I return to Pekanbaru. Great job!"

"the hotel looks bettet on picture than in the reality. All facilities look rather tired and in a need for renovation. Rooms are not well isolated which let hear and enjoy the noise done by neighbours. there is a serious issue on cleanliness such as dirty wondows', dirty lift., dirty tables in the breakfast room..."