Tìm khách sạn ở Town of New Castle

"Beautiful location and good property for YOUNG, ATHLETIC folks able to navigate the hills and distances between venues. Not so good for those with disabilities or just tired old knees, hips and hearts! Doors very heavy and w/o automated openers, shower floors very slippery, only two USB outlets in room, and NONE in bathroom. No easy way to get from Parking Lot to Lobby, and no cart or van STAFF TO ASSIST! Property is lovely, but I stayed an extra three nights to enjoy the resort. It was a...

"Overall good staff very clean rooms"

"The rooms are somewhat dated. Thankfully, I was moved from my original room and placed in a room with a functioning air conditioner. The best part of my stay was the breakfast buffet and coffee. It was phenomenal! The hotel is close to shopping villages, mansion tours and the Hudson River. You must dine at Bistro 12 and order the seafood pasta dish!"

"The breakfast was really good. The hotel had a modern flair which was nice. The staff was indifferent. If you have an EV and want to charge it’s very difficult. I asked for help from the front desk and the woman said yes they get lots of complaints it’s hit or miss and they are looking into it. The pool is tiny. The loungers and sofas are all very worn out. There was a huge argument between people when we were there because a woman was holding two couches. Police were called. The woman who...

"The staff were very helpful. It was a hot summer day and we wanted to shift from our top floor room to 1st floor room. The staff overextended themselves to accommodate our request. The breakfast was very good."

"I stayed at this inn for 3 inconsecutive nights so i was able to see several rooms. Some were better than others. The first night was on ground floor, not pretty. there are zero in room amenities. no coffee barely any towels no washcloths no phone no ice bin ( except for last room #274) the hallway is dingy as is the lobby. the desk attendant is pleasant . i had to change rooms because of running toilet - they did attempt to repair right away but were not able. The last room (274)...

"The hotel loss power it was so hot and unbearable with out power the room was dirty when we arrived spoke with front desk who said it would be handled when we returned that evening the bathroom had not been clean and with the power out no one could come clean it so we were una le to shower"

"Service was not provided on time"

"Room was clean, staff friendly and helpful, room was comfortable, will book again."

"I stayed at this hotel for 2 nights, room was very clean, bed was so comfortable, everything was nice. The only bad thing was the AC not being cold enough, we reported twice and the explanation they give me didn’t make sense at all. I requested a new room and the hotel was sold out. Breakfast was not included due to buffet being shut down"

"The front desk attendant was very pleasant and accommodating, clean rooms and well maintained facility."

"The service was exceptional, room was amazing and very clean. Property is stunning and the spa was lovely. The restaurant in the hotel was delicious too. I highly recommend for a getaway!"

"A very nice little gem with a stellar view"

"Staff was very accommodating, friendly and professional. It was as a pleasure to stay there."

"Always stay here when I travel to NY."

"The room didn’t feel clean, the restaurant inside had one person running it and was very late taking our order for food and drinks. The staff at the door was very nice, outside of that it wasn’t a very good experience. I’ve been in cheaper hotels that were cleaner and better with service!"

"Staff was bass courteous concern. Breakfast was excellent, room was immaculate. Staff was very courteous. Area was clean, great parking clean rooms. Staff was excellent, thank you, see you soon."