Tìm khách sạn ở Town of North Castle

"Wonderful staff "

"Our stay was for three nights, Friday to Monday. Check in on Friday was a bit disorganized and their excuse was that they had two weddings in the hotel and were sold out. I had booked this hotel 3 weeks prior to our arrival date. The room we were given was room 104 which supposedly was newly renovated and the front desk told us was an upgrade. The first night we there it was very cold (in the 30's) much to our dismay we had no heat in the room all night. We froze. I went to the front desk...

"Amazing stay. Will be visiting again. "

"Add the breakfast to the reservation. Well worth it! $19.95 per person on site! Includes omelettes and buffet"

"I booked 4 rooms at this hotel and because one flight was canceled, which is out of my control, This hotel won't do anything- no refund, no credit, no partial refund, nothing! I'm being penalized almost $500 because of an airline canceling. I know to never book this hotel ever again."

"Stayed for 5 nights. The air filter was absolutely polluted with dust, it looked like it hasn’t been changed in a year. Our son got an allergic reaction to the dust and had to take him to the ER during our stay. One of the beds did not have a comforter which we reported upon arrival. We were told for 3 straight days that it would be delivered and was not. It was finally delivered as we were checking out. I am a work traveler and have seen it all but the service and cleanliness were way below...

"Everything was spot on for a cozy overnight. The room was spectacular and the library with fireplace was an added treat. "

"Brand new space. Our room was so clean!! Smelled clean. The location is perfect and walkable to restaurants, bars, grocery store. The game room was so much fun. Our host was the absolute best. Excellent communication from start to finish. Excited to return."

"Place didn't exist. Host did not respond to requests to clarify check-in. Upon arriving, the location was not as described and an individual who answered the door informed our party this was not a rental property. Had to last minute book elsewhere."

"did not respond from the morning day of check-in. Responded to me all the way up until the day I was supposed to stay in the house do not book with these people they are scamming"

"Rooms were very clean, well decorated however bathrooms were not. Parking was accessible and perfect. Some appliances did not work like iron stained my clothes and coffee machine did not work. Everything else was fine. "

"We had a lovely experience. I particularly enjoyed the community breakfast table. The other guest were wonderful as were the conversations (hosts included)."

"Property was missing needed items and it took two days to get them(coffee maker). For the price you get what you’d expect. Older property with some updates needed. Everything worked but older appliances. "

"Check-in was confusing and poorly organized, which made the start of the stay frustrating. The room itself was fine and comfortable, but the photos on the website were misleading and didn’t match what we saw in person. Overall, an okay room but not the experience we expected."