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A short walk from the station, very welcoming staff and a great breakfast.

A superb hotel which must be praised for the friendly attention and professional assistant of all the international team.

Loved our stay and would definitely recommend this hotel! The shuttle service from the train station was so helpful when we arrived (messaged beforehand). We also loved the breakfast and sauna.

We stayed 3 nights to celebrate a special birthday. The staff, hotel and restaurant were first class and went out of their way to make our experience special. We took a taxi to Zermaat from a nearby town and the hotel sent a horse and carriage to collect us. The location of the hotel was fantastic for the wonderful town and for views of the Matterhorn from our room. We have worked and holidayed around the world and therefore stayed in many five star hotels and our experience at this hotel was...

Very pretty hotel perfect service, I 'll come back soon!

This hotel was everything I dreamed. The rooms were stunning, beds comfortable. The staff were friendly and helpful, amazing view of the Matterhorn from our balcony on the second floor. Breakfast and our evening meal in the restaurant were both lovely, with a wide choice for breakfast options. We enjoyed some time in the indoor pool and spa. Everything from the shower to the crackling fireplace on the TV screensaver was just perfection and it helped make our trip to Zermatt even more magical and...

We really enjoined our stay at this property. The personnel is very nice, rooms very clean and conformable and breakfast is great. Just 7 minutes walk to Matterhorn-Express, the hotel is very central but quiet at the same time.

A high end hotel with space to spread out in the public areas but also many good size rooms with balconies if you want privacy. You sometimes need to search out staff with questions or to get help but once you do then nothing is too much trouble. Location is excellent next to the Matterhorn Express and 5-10 minutes walk to the Sunnega Funicular (or you can catch the free shuttle bus if you have a lift pass). Breakfast is very good and there are complementary sweet and savoury snacks laid on...

Everything was superb from the room, staff, facilities and ambience of the hotel.

A couple of minutes walk from the rail link to Zermatt .Chargeable parking under hotel. Nice draught beer. Nice bedrooms.

Brilliant from start to finish. Would highly recommend and some lovely touches from the staff throughout the stay

Really comfortable room, great spa, fab cocktail bar and excellent food.

Well-located, walkable, and near the Zermatt train station. They provide free pick-up and drop-off services, which is wonderful. The room is well-maintained and spotless. Their breakfast options are excellent. Their staff is incredibly helpful and courteous. I got there somewhat early. They gladly finished the check-in procedure. They are always willing to help with navigation, village maps, etc. Around Zermatt, there are several trails to follow.

Excellent stay from start to finish. Spacious, clean and comfortable room with excellent breakfast provided. All staff really helpful and can't fault our stay. Thank you!

It’s so worth it! Not expensive, but very warm and clean. Good service, lots of help and Info. Close to ski, good location, beautiful view. Best hotel here!

Stayed in a family room with an awesome view of matterhorn from the balcony. Room was big by swiss standards and the bathroom was also nice with natural light from rooftop. Breakfast is also very good. The spa and swimming pool facility is also superb. Staff was helpful and infact also got my broken bag handle repaired thus saving me the headache of going to town to find a repair shop. Will definitely stay here next time.

The perfect choice of hotel for skiing in Zermatt! Right in the heart of the main town close to all amenities, ski lifts (walking distance/free bus) & the old town wooden barns which are so picturesque. The entire town is actually! Despite it's location rooms were totally quiet & we had a great view of the Matterhorn too! The hotel is a very traditional building from the outside & the bar/restaurant areas have a gorgeous rustic feel like a ski lodge. Big roaring fire, thoughtfully styled and...