"This hotel seems very new. It has a stylish design and interior. The rooms are well designed: bright and modern with good beds and a spacious bathroom area. The staff were all polite and helpful - they were kind enough to organise printing of some documents for us. Cleaning staff were very accommodating. The breakfast room also had a contemporary design. There were a limited range of cooked-to-order options, but there was a decent amount. Coffee was good, but tea would be better as separate bags...
"This hotel seems very new. It has a stylish design and interior. The rooms are well designed: bright and modern with good beds and a spacious bathroom area. The staff were all polite and helpful - they were kind enough to organise printing of some documents for us. Cleaning staff were very accommodating. The breakfast room also had a contemporary design. There were a limited range of cooked-to-order options, but there was a decent amount. Coffee was good, but tea would be better as separate bags...
"Lần thứ 3 quay lại Khách sạn này vì rất hài lòng về dịch vụ chăm sóc khách hàng ở đây. Nhân viên tinh tế tư vấn nhiều địa điểm chek in sống ảo , phòng ốc sạch sẽ. Mình thích ngắm khung cảnh toàn thành phố trên hồ bơi vào lúc hoàng hôn cực chill luôn á. Sẽ giới thiệu cho bạn bè"
"Lần thứ 3 quay lại Khách sạn này vì rất hài lòng về dịch vụ chăm sóc khách hàng ở đây. Nhân viên tinh tế tư vấn nhiều địa điểm chek in sống ảo , phòng ốc sạch sẽ. Mình thích ngắm khung cảnh toàn thành phố trên hồ bơi vào lúc hoàng hôn cực chill luôn á. Sẽ giới thiệu cho bạn bè"
"Great service, staff so friendly. Whatsapped us so we were able to make request while we were outside. Managed to sort out an early breakfast for us."
"Great service, staff so friendly. Whatsapped us so we were able to make request while we were outside. Managed to sort out an early breakfast for us."
" Great hotel, clean. Location is near to best local coffee shop, shopping and dining.
The only issue we had was we requested laundry service however some of our clothes were damaged/burned when we received them.
Thank you, from room 1604 booked last Nov 27-Dec 3, 2025"
" Great hotel, clean. Location is near to best local coffee shop, shopping and dining.
The only issue we had was we requested laundry service however some of our clothes were damaged/burned when we received them.
Thank you, from room 1604 booked last Nov 27-Dec 3, 2025"
"The staff are exemplary!! Every member of the team was warm, attentive, and genuinely eager to ensure our comfort throughout our stay. They arranged our pickup from the airport, helped us procure a local SIM, and advised us on what we should do and see while we were staying in Hanoi."
"The staff are exemplary!! Every member of the team was warm, attentive, and genuinely eager to ensure our comfort throughout our stay. They arranged our pickup from the airport, helped us procure a local SIM, and advised us on what we should do and see while we were staying in Hanoi."
"We had a lovely stay. The room was comfortable, clean & we had a balcony. The hotel is quirky in a great location & breakfast was tasty.
The hotel is not accessible for people with mobility problems as there are stairs "
"We had a lovely stay. The room was comfortable, clean & we had a balcony. The hotel is quirky in a great location & breakfast was tasty.
The hotel is not accessible for people with mobility problems as there are stairs "
"I had the pleasure of staying at GRAND HÔTEL du LAC Boutique Saigon, and it was truly an unforgettable experience. From the moment I arrived, the staff were warm, professional, and attentive to every detail. The hotel's atmosphere blends classic elegance with modern comfort, creating a serene and luxurious retreat in the heart of Saigon.
My room was beautifully designed, spotlessly clean, and well-equipped with everything I needed for a comfortable stay. The bed was incredibly comfortable, and...
"I had the pleasure of staying at GRAND HÔTEL du LAC Boutique Saigon, and it was truly an unforgettable experience. From the moment I arrived, the staff were warm, professional, and attentive to every detail. The hotel's atmosphere blends classic elegance with modern comfort, creating a serene and luxurious retreat in the heart of Saigon.
My room was beautifully designed, spotlessly clean, and well-equipped with everything I needed for a comfortable stay. The bed was incredibly comfortable, and...
"Excellent hotel- amenities, breakfast buffet, massage, majority of the staff. Unfortunately, I encountered a horrible experience at the Chinese restaurant inside the hotel. The staff at that particular restaurant was rude, inconsiderate and unprofessional. However, overall this hotel is definitely a 5 star and the staff is 4 star due to my encounter at the Chinese restaurant. "
"Excellent hotel- amenities, breakfast buffet, massage, majority of the staff. Unfortunately, I encountered a horrible experience at the Chinese restaurant inside the hotel. The staff at that particular restaurant was rude, inconsiderate and unprofessional. However, overall this hotel is definitely a 5 star and the staff is 4 star due to my encounter at the Chinese restaurant. "
"The hotel staff were amazing , they support us for every need. The hotel very near central part of old quarter of Hanoi . Breakfast was amazing overlooking the Hoan Kiem lake and old quarter. I would like to highly recommend Splendid Premium Hotel. "
"The hotel staff were amazing , they support us for every need. The hotel very near central part of old quarter of Hanoi . Breakfast was amazing overlooking the Hoan Kiem lake and old quarter. I would like to highly recommend Splendid Premium Hotel. "