Search Hotels with smoking rooms in West Sumatra

"Had issues with my credit card payment at the front desk reception. Apparently they only allow pin transaction credit card, no signature transaction. Fortunately, I had a local there to help me to pay first. Many mini cockroaches found in the room toilet and areas beside the bed, despite after changing my room once. Overall the hotel is very run down and had a bad odor especially from the smoking rooms level. Avoid the smoking rooms. Staff and service are quite prompt to requests and...

"Had to change room after no hot water. Faucets old and almost seized, hard to on off. No safe lockers in rooms."

"Toilet was smelly, drainage clogged. "

"The view around the hotel is beautiful. "

"Everything is perfect, room, staffs, etc. But the swimming pool needs some cleaning!"

"Forget to bring universal traveler charger, but the staff is very helpful to find and borrowed it for me. We need to go back to airport early in the morning, and they already pack the breakfast for us. "

"i think the kindest thing might be to say that its not set up for foreign guests - but the reality is it was disgracefully dirty and how they can get away with calling it 5 stars is beyond me - I left and went to Murcure, totally unacceptable for any guests."

"フロントの女性の対応は素晴らしかったですが、男性は？喫煙ルームに変えてとお願いしたら、男性スタッフじゃ25万ルピアを要求してきましたが、女性スタッフは快く対応してくれました。"