Search Hotels Near Dolphin Cove Negril, Lucea

"Toiletries needs attention "

"Friendly and helpful staff, great food and access to the beach. Very authentic local resort that feels like actual Jamaica instead of just an insulated super resort. I went on a sisters trip for the weekend and it was PERFECT! Already planning our next trip. "

"I recently stayed at the Princess Grand Resort and unfortunately my experience was extremely disappointing. From the moment we arrived, there was a very strong sewage odor in our room and throughout several areas of the resort. The smell was overwhelming and made it difficult to feel comfortable during our stay. The toilet in our room was also constantly clogging after almost every use, which was very inconvenient and clearly shows there are maintenance issues that need attention. On top of that, the fire alarm would go off every time we took a shower. Security had to come knocking on our door each time to check why the alarm was triggered, which happened repeatedly and disrupted our stay. What made things even more concerning was that many of the staff members themselves were openly complaining about the sewage issues and the difficult working conditions at the resort. Hearing this from employees made it clear that these problems are ongoing and not just a one-time issue. Overall, the resort looks nice in photos, but the serious maintenance and sanitation problems made the stay very unpleasant. For the price we paid, we expected a much higher standard. Unfortunately, I would not recommend this resort based on our experience."

"The staff was courteous, room and property clean , food excellent, and good entertainment "

"Transport to and from airport fast and easy . The place is very nice. Workers are fabulous."

"The resort was amazing. Great food and service. Room attendant was fantastic and kept everything clean! "

"Awesome Caribbean vacation spot. Amazing staff and beautiful gardens. On site goats and cats an added bonus. Best beach on bloody bay."

"Yes"

"The room was actually cleaner the day after we arrived than it was on the day we checked in, which was disappointing and not the standard we expected. The television in our room also did not work the entire stay. We reported the issue to the service desk several times each day, but an IT technician didn’t come until the night before we checked out. When you book a room, you expect the amenities to work. We were told they tried to call us, but we shouldn’t have to stay in the room all day waiting for maintenance while we’re on vacation. We should be able to enjoy the beach and the resort, not sit around waiting for someone to fix a television. At night we like to relax and watch local shows after a long day, and unfortunately we didn’t get to do that during our stay. Overall, it was frustrating and not the experience we expected."