Search Hotels in Dongcheng, Beijing

"Thr Wifi isnt working. The fridge wasnt working as well. "

"Very good experience "

"The Breakfast was very various, Excellent choice. "

"The breakfast served very well."

"The room was really spacious and comfortable. The air conditioner wasn’t responding properly but it wasn’t a problem as it was a bit chilly. The staff was helpful, there was an issue with the lights which they fixed immediately. The hotel is at a five minute walk from a shopping centre area with plenty of restaurants and a tube station (Line 5)"

"Very helpful staff at the reception. Helped with shipping our luggage and responded quickly for every request!"

"Very good "

"Our family recently stayed four nights at the Grand Hyatt Beijing, and overall it turned into a truly memorable experience. We did encounter some issues with the room condition on the day we checked in, which was a bit stressful given our tight schedule during a short stay in Beijing. However, what really stood out was how the hotel handled the situation. The staff went above and beyond to make things right and ensure the rest of our stay was comfortable and enjoyable. In particular, we would like to thank Eva at the front desk. She was incredibly kind, professional, and handled everything with such care and efficiency. Her attentiveness and warmth made a lasting impression on us. Honestly, nearly every staff member we interacted with reflected that same level of hospitality, and we are very grateful. The location of the hotel is another major highlight. It is extremely convenient—situated above an underground shopping mall with direct access to two metro lines, and within walking distance to major attractions like Tiananmen Square and the Forbidden City. There are also countless dining options nearby, along with easy access to shopping areas. The hotel itself is well maintained, and we especially enjoyed the indoor pool and spa facilities, which were perfect for families. Breakfast was also a standout—an impressive selection with excellent quality that made for a great start to each day. Despite the initial hiccup, the exceptional service truly made all the difference. "

"Great location! Got a room upgrade and loved the room. The towels felt so clean and soft, it was a really nice room. Location was conveniently located near all the shops and restaurants, we didn’t have to walk far to grab food. The staff was really nice."