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Top Douglas Promenade Hotel Reviews
The Empress Hotel
8/10 Good
"Good location on the Central Promenade not too far from the city attractions. You can get a direct bus both to the ferry terminal and to the airport. Good variety of breakfast to choose from both hot and cold If you fancy something traditional you can order the Manx kipper. There are in house bar and restaurant facilities. Both the piano bar and the brassiere serve food. The hotel does host events such as wedding receptions and gala evenings for none residents. Whilst it good business for the hotel, as a guest you feel as though your experience had been invaded by outsiders especially when I couldn’t find anywhere to sit or relax or for that matter get to the bar in the first place. For some reason in the reception and bar area they play the same “lounge music” tune over and over and over again on a continuous loop. As a customer it gets annoying but it’s the staff I feel sorry for as they must have that tune drilled into their heads by now. There are also a lot of stairs at the hotel. If you have mobility issues steps may pose a problem but they do seem to have step free options. The room was ok. Comfy bed, a radiator if you got cold and enough wardrobe and drawer storage facilities. The TV seemed to lack certain channels, one of which I watch regularly but you don’t go away to watch TV. There was a bit of a noise problem, with banging from other rooms very early in the morning but that’s common in a lot of hotels."
Best Western Palace Hotel & Casino
8/10 Good
"Great hotel right on the Promenade with fabulous sea views. The hotel has clearly seen better days, some of the furniture is quite worn but still perfectly serviceable. I’m sure some would complain that it looks tired but if you don’t mind that, for the price it is great. There’s a swimming pool and sauna, free parking, three good restaurants and it’s in a great position."