Search Hotels in Downtown Laguna Beach, Laguna Beach

"Very good"

"I would like to thank Bernice from the night shift check-in staff. I had a question regarding discrepancy on my billing and she took care of it right away. Thank you Bernice."

"Great location- loved the amenities"

"Clean room and staff was great. Stay was wonderful "

"The location was great but the room needs some upgrades the carpet was dirty. shampoo it or remove it "

"After COVID the hotel rates increased dramatically based on the few improvements to the rooms~ The bathtubs still have no mats in the tubs so they're very slippery~ Bathroom flooring always seems dirty~ The bed coverings are 2 sheets and a thin blanket, we froze both nights! But it's one individual in particular, Kevin, who is very matter of fact and never friendly or helpful! I've been staying at LHL several times a year for the last 10 years and every front desk agent is helpful and friendly, all but Kevin! It was 2 years ago, when I booked through the hotel directly, tgat I was charged a "BED TAX" which resulted in another $100 being added to my bill! I questioned it and Kevin became argumentative and couldn't explain what this tax was for and why isn't it mentioned on their website! That's when I stopped staying there~"

"Clean room. "

"Everything was clean inside the lodge. If you come on weekend the swim area is to crowded and no where to sit, water was dirty. Need pamphlets to know what is going on. Easy check out. Family friendly close to knotts and Disneyland. Parking is 35$ a day on top of everything"

"The room is clean and the hotel is super nice. Just not sure why Expedier do not send proper confirmation but the hotel help us out"