4/10 - Kém
Wolfgang
Đi cùng gia đình
22/01/2026
Không thích: Tiện nghi, dịch vụ
Not a 4-Star Experience – Disappointing Stay!
This hotel does not meet 4-star standards by Dubai expectations and is not suitable for long stays.
Check-in took over 3 hours, which was very frustrating. Despite booking a non-smoking room, reception initially tried to assign a smoking room. Instead of resolving issues efficiently, management attempted to upsell us to a Suite, which felt inappropriate given the circumstances.
All “Spacious” rooms are facing Sheikh Zayed Road, a very busy 14-lane highway, resulting in constant traffic noise. The room itself is outdated and in need of renovation. The bathroom is very small, the door doesn’t open fully, and the tub/shower combo with a curtain feels old and inconvenient. There was also no cold water in the shower.
The refrigerator/freezer was not working and was replaced with a mini-bar fridge. The kitchenette had no plates or silverware, making it unusable. Clothes came out smelling bad after using the washer/dryer, and the room clearly needs deep cleaning. On some days, towels and bath mats were missing.
Technology is outdated: no AirPlay or ChromeCast, no USB charging ports, and no smart lighting controls.
The building has only 5 elevators for 65-floors with 462 rooms, causing severe crowding and long waits in the morning.
Overall, this property does not justify a 4-star rating in Dubai. Acceptable for a very short stay, but not recommended for extended stays.
Wolfgang
Lưu trú 17 đêm vào Tháng 12, 2025
