The Cairndale Hotel in central Dumfries offers relaxation and convenience. Enjoy drinks at the poolside bar, coffee at the shop, or treatments at the Beauty Salon. The garden provides a peaceful spot with free WiFi, and various leisure facilities keep everyone entertained.
A poolside bar, a terrace and a coffee shop/cafe are just a few of the amenities provided at Cairndale Hotel. Indulge in a massage, a facial and a manicure/pedicure at the on-site spa. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
You'll also enjoy the following perks during your stay:
An indoor pool
Free self-parking
Full breakfast (surcharge), meeting rooms and wedding services
A porter/bellboy, massage treatment rooms and smoke-free property
Room features
All 91 rooms offer comforts such as 24-hour room service, in addition to amenities such as free WiFi.
Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15 for adults and GBP 10 for children
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Snack bar/deli
Things to do
Full-service spa
Health club
Hot tub
Indoor pool
Sauna
Steam room
Family friendly
Indoor pool
Snack bar/deli
Conveniences
24-hour front desk
Hair salon
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
Business centre
Meeting rooms
Outdoors
Garden
Terrace
Full-service spa
Aromatherapy
Facials
Hot tub
In-room massages
Manicures/pedicures
Reflexology
Sauna
Spa treatment rooms
Swedish massages
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
TV
Food and drink
24-hour room service
Coffee/tea maker
More
Desk
Heating
Iron/ironing board
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of GBP 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for full breakfast: from approximately GBP 15 for adults and from GBP 10 for children
Pet fee: GBP 15 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Air conditioning is not provided
We should mention
Children under 16 years old are not allowed in the spa without adult supervision
Property is also known as
Cairndale
Cairndale Dumfries
Cairndale Hotel
Cairndale Hotel Dumfries
Cairndale Dumfries Hotel
Cairndale Hotel & Leisure Club Dumfries, Scotland
Cairndale Hotel And Leisure Club
Cairndale Hotel Hotel
Cairndale Hotel Dumfries
Cairndale Hotel Hotel Dumfries
Frequently asked questions
Does Cairndale Hotel have a pool?
Yes, this property has an indoor pool.
Is Cairndale Hotel pet-friendly?
Yes, dogs are allowed at this property. There's a fee of GBP 15 per pet, per day. Service animals are exempt from fees.
How much is parking at Cairndale Hotel?
Self-parking is free at this property.
What time is check-in at Cairndale Hotel?
Check-in start time: 2 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.
What time is check-out at Cairndale Hotel?
Checkout is at 11 AM.
Where is Cairndale Hotel located?
Situated in Dumfries, this spa hotel is within a 10-minute walk of Ewart Public Library, Robert Burns Statue, and Burns' mausoleum. Moat Brae National Centre for Children's Literature and Devorgilla Bridge are also within 15 minutes. Dumfries Station is only a 4-minute walk.
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Reviews
Cairndale Hotel Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.0
Location
8.4
Staff & service
7.6
Property conditions & facilities
Rating 10 - Excellent. 67 out of 233 reviews
10 - Excellent
67
Rating 8 - Good. 106 out of 233 reviews
8 - Good
106
Rating 6 - Okay. 38 out of 233 reviews
6 - Okay
38
Rating 4 - Poor. 20 out of 233 reviews
4 - Poor
20
Rating 2 - Terrible. 2 out of 233 reviews
2 - Terrible
2
Reviews
Verified
8/10 Good
Gemma
23 Apr 2022
Liked: Cleanliness, staff & service, amenities
Nice wee hotel, a bit dated but good value for money. Staff were very friendly.
Gemma
Stayed 2 nights in Apr 2022
Verified
6/10 Okay
F Thomas
28 Nov 2021
Liked: Cleanliness, staff & service
This is an old hotel and it shows, but staff was as helpful as possible given what they had to work with. Showed me 3 room options to get away from roar of heating system throughout much of the building and outside traffic noise. Convenient location in Dumfries.
Lovely hotel with freindly helpful staff
Room nice, large and comfortable.
Breakfast tasty and plentiful.
Leisure area clean. Good pool, saunas and jacuzzi.
EILEEN
Stayed 2 nights in Oct 2021
Verified
8/10 Good
Claire
16 Oct 2021
Liked: Cleanliness, staff & service
All staff were very friendly and helpful. We stayed with our 2 young children and it became apparent that the hotel was not particularly tailored for children. The pool was clean and well maintained but not great for young kids. The bathroom in our family room was a big surprise with a jacuzzi bath and built in TV….nice!!!
Claire
Stayed 1 night in Oct 2021
Verified
6/10 Okay
Verified traveller
20 Sep 2021
Liked: Staff & service
Disliked: Room comfort
Very hot rooms.
The rooms are incredibly hot and it's almost impossible to sleep. Windows can only be open a little so that doesn't help and there isn't air conditioning in the rooms. It was a very uncomfortable weekend.
Lovely bedrooms and the tv in the bathroom was a nice touch
Gary
Stayed 1 night in Sep 2021
Verified
4/10 Poor
Verified traveller
28 Aug 2021
Liked: Cleanliness
Will not return.
Overall stay adequate but very disappointed with evening meal.
Room very hot impossible to sleep with windows open due to road noise and room situated above balcony bar area. Voices until 3.15am.
Two bus stops outside room (either side of road) with buses sitting with engine running. First one at 6.20am until 6.30am.
The hotel is in a great location with the main town of Dumfries within a few minutes walk which is a bonus. Deluxe room with jet bath very poor value. Would not pay that again. Bath was far too short so you couldn’t stretch out. Very narrow too. The tv in the bathroom was great but due to internet issues could not use. I ended up hot-spotting data from my phone to play music whilst in the jet bath. There was no air conditioning in the room which made sleeping very uncomfortable and was a factor in deciding to leave a day early. The food was questionable. We had a steak dinner on the first night after which I was sick. The hot breakfast buffet was cold. The tea was as black as the coffee - both undrinkable. Very poor service in the restaurant. They seemed under staffed. The internet issues meant that we weren’t able to stream Netflix etc for an evening movie. Very disappointed. The saving grace was the leisure facilities. The pool, sauna and jacuzzi were all open and we spent most of the time there. I would return again based on location and leisure facilities but not service or amenities. Would benefit greatly from an upgrade on basics eg good internet connection, air conditioning etc.
A very pleasant stay . Staff helpful. Breakfast was very enjoyable, plenty of choice. Having been the first time away during the pandemic it was a relaxing break .
Hotel was good, service at reception not great, kept waiting each time despite person being in the back office and appeared to be deliberately ignoring us. Service in restaurant good. Room was nice but the weather was really hot and the room was like a sauna, windows only open about an inch and no air conditioning or fans available which made it difficult to sleep. Enjoyed leisure facilities.
Great time. Enjoyed the hotel, the leisure suite and surprise tv in the bath. Staff friendly and humerous.
Room was very hot but that is nature's fault and not the hotel's. Delicious breakfast. Excellent location for town.
Will return.
Convenient location for seeing Dumfries. Pool and gym typical of a Spa hotel and open reasonable hours. Breakfast very good. Evening meal menu changes daily with a small selection but food was good. Pop-up cocktail bar for the summer was below our room and very noisy until it closed. Room looked a little tired and sealant to shower and screen could do with replacing as discoloured. WiFi rather patchy in the room.
Staff checked just after arrival to make sure everything was ok. Was surprised to have a jacuzzi bath and a tv in the bathroom. Booked hotel because of swimming pool and kids loved it.
Verified traveller
Stayed 1 night in Jun 2021
Verified
2/10 Terrible
Verified traveller
27 Jun 2021
Disliked: Cleanliness, staff & service
I was provided a room which was flity and uncleaned, considering we are un the middle of a pandemic, this is disgraceful. When i comolained and rwauested an alternative room, i was met with ignornace, no apology, not even a comment, i was simply handed a room key for an alternative room.
Absolutely horrible service all round.