Search Hotels Near Dunlop Grasslands Nature Reserve, Canberra

"Very clean room"

"Reception staff very helpful. Bar staff competent and quick. Michael was always ready to help. it was good to see happy people doing their job efficiently. it was a very enjoyable stay."

"Nice clean hotel handy for club and nice Italian "

"I stayed at the hotel for two nights. My arrival day was fine but the next day I had to change my room three times. The first room had a faulty air conditioning unit that was leaking water like a tap. This ruined my expensive slipper. I reported the issue to the morning receptionist on the 12th of March. She was incredibly rude and told me to change the room immediately, which was around 9 am. However, I had an appointment scheduled for around 10 am and needed to be ready and leave. I asked if I could change the room in the afternoon but she refused, said either change the room now or use a fan. I was very upset and managed to change the room. After my appointment, I returned to the hotel and took a rest. Afterwards, I put all my dirty clothes in the washing machine but it wouldn’t work. I was so frustrated and again I informed the receptionist. She changed my room again. On the arrival day, when I was checking bed before use, I saw hair on the bed. I would not recommend this hotel or use ever. I travel a lot and throughout my travels history I never had any issues like these."

"I was asked to sign a document and return it but no pen was available. No pen with keys, no pen in the room. The tea caddy where the spoon was stored was very dusty. Everything else was great. Thanks. "

"Room clean but need to offer tissues please "