"An excellent hotel with a warm and welcoming staff. We did not experience any discrimination toward Israelis at all, on the contrary, the service was wonderful.
The spa is of a very high standard with truly professional therapists, and the pool is great and enjoyable.
The breakfast is rich, tasty, and diverse, offering plenty of delicious options.
The rooms are clean, comfortable, and pleasant and the suite is highly recommended!
Only downside: the hotel is a bit far from the city center, so...
"An excellent hotel with a warm and welcoming staff. We did not experience any discrimination toward Israelis at all, on the contrary, the service was wonderful.
The spa is of a very high standard with truly professional therapists, and the pool is great and enjoyable.
The breakfast is rich, tasty, and diverse, offering plenty of delicious options.
The rooms are clean, comfortable, and pleasant and the suite is highly recommended!
Only downside: the hotel is a bit far from the city center, so...
"The lovely gentleman at the front escorted us to our room, and we had a welcome gift of cake! The view was breathtaking and the panorama restaurant on top of the hotel is both delicious and has another beautiful view of Sofia. Highly recommend this wonderful hotel. "
"The lovely gentleman at the front escorted us to our room, and we had a welcome gift of cake! The view was breathtaking and the panorama restaurant on top of the hotel is both delicious and has another beautiful view of Sofia. Highly recommend this wonderful hotel. "
"A 4* hotel this is not. It's OK if you're just looking for a place to crash in Borovets but it's on the outskirts of town (10 min walk to town if you're not in ski boots).
Has a sauna but no jacuzzi or steam room and the pool is not really big enough for swimming properly.
Breakfast was average if you got there reasonably early but by 8am everything on the hot counters is cool and doesn't get replaced."
"A 4* hotel this is not. It's OK if you're just looking for a place to crash in Borovets but it's on the outskirts of town (10 min walk to town if you're not in ski boots).
Has a sauna but no jacuzzi or steam room and the pool is not really big enough for swimming properly.
Breakfast was average if you got there reasonably early but by 8am everything on the hot counters is cool and doesn't get replaced."
"False informatiom saying they are at 10 kms from Rila Monastery, but you must round the mountain and you must do 120 kms to arrive... what kind of fraud it is? It is to much!!!"
"False informatiom saying they are at 10 kms from Rila Monastery, but you must round the mountain and you must do 120 kms to arrive... what kind of fraud it is? It is to much!!!"
"The breakfast offer at this hotel is very limited. There are only five set options available, all of which contain a large amount of bread. For guests who cannot consume gluten, this means that they cannot have a proper, satisfying breakfast. No alternative choices are provided apart from these five predefined breakfast sets. For a hotel with four stars, this is not really appropriate.
Another issue was that in the room, which was supposed to be non-smoking, there were clear signs of recent...
"The breakfast offer at this hotel is very limited. There are only five set options available, all of which contain a large amount of bread. For guests who cannot consume gluten, this means that they cannot have a proper, satisfying breakfast. No alternative choices are provided apart from these five predefined breakfast sets. For a hotel with four stars, this is not really appropriate.
Another issue was that in the room, which was supposed to be non-smoking, there were clear signs of recent...
"Lovely hotel, very personal. A little walk up to the ski fields - good exercise! Would have liked to be able to make a cup of tea or coffee. Would be happy to stay there again."
"Lovely hotel, very personal. A little walk up to the ski fields - good exercise! Would have liked to be able to make a cup of tea or coffee. Would be happy to stay there again."
"Tolles Aparthotel, sehr nettes Personal, persönliche Betreuung, tolles Essen. Wir haben einen erholsamen Urlaub genossen. Borovetz ist im Sommer zum Wandern empfehlenswert sowie das schöne Hotel."
"Tolles Aparthotel, sehr nettes Personal, persönliche Betreuung, tolles Essen. Wir haben einen erholsamen Urlaub genossen. Borovetz ist im Sommer zum Wandern empfehlenswert sowie das schöne Hotel."
"5 stars all around. Nick our property host was fantastic. The castle exceeded our expectations on size and value for money. Not to mention the jacuzzi that was almost as tall as me 🙄😅.
The property was cleaned throughout, perfect temperatures and the company provided with plenty of information for surrounding areas and transportation as we had no car.
Would 100% recommend. Thank you to all the team!!! "
"5 stars all around. Nick our property host was fantastic. The castle exceeded our expectations on size and value for money. Not to mention the jacuzzi that was almost as tall as me 🙄😅.
The property was cleaned throughout, perfect temperatures and the company provided with plenty of information for surrounding areas and transportation as we had no car.
Would 100% recommend. Thank you to all the team!!! "