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Holiday Inn Düsseldorf - Hafen, an IHG Hotel

Hotel with a fitness centre, near Konigsallee

Choose dates to view prices

Photo gallery for Holiday Inn Düsseldorf - Hafen, an IHG Hotel

Pool
Exterior
Lobby
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • Pet-friendly
  • Housekeeping

Room options

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About the area

Map
Volmerswerther Str. 35, Düsseldorf, NW, 40221

Getting around

  • Völklinger Straße S Tram Stop - 1 min walk
  • Düsseldorf Volksgarten Station - 4 min drive
  • Düsseldorf Intl. Airport (DUS) - 22 min drive

About this property

Holiday Inn Düsseldorf - Hafen, an IHG Hotel

Hotel near Messe Düsseldorf
Take advantage of a terrace, a garden and a playground at Holiday Inn Düsseldorf - Hafen, an IHG Hotel. The on-site international cuisine restaurant, Brasserie La Vie, offers breakfast, lunch, dinner and children's meals. In addition to dry cleaning/laundry services and car hire on-site, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Continental breakfast (surcharge), self-parking (surcharge) and 3 meeting rooms
  • Tour/ticket information, coffee/tea in reception and luggage storage
  • A gift shop, a front desk safe and a computer station
Room features
All 160 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and air conditioning.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • LED TVs with premium channels
  • Fridges, electric kettles and heating

Languages

Croatian, English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge); free wired internet

Parking and transport

  • Parking on site (EUR 18 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: EUR 14 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brasserie La Vie
  • Brasserie La Vie

Things to do

  • Gym
  • Playground
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 3,025 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Built in 1993
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 47-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

This property will be closed from 7 June 2022 to 6 June 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night (maximum EUR 12 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 29.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately EUR 14 per person
  • Self-parking fee: EUR 18 per day
  • Pet fee: EUR 15 per pet, per night (maximum EUR12 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 29.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Düsseldorf Hafen
Düsseldorf Mercure Hotel Hafen
Hafen Düsseldorf
Mercure Düsseldorf Hafen
Mercure Düsseldorf Hafen Duesseldorf
Mercure Hotel Düsseldorf Hafen Duesseldorf
Mercure Hotel Hafen
Mercure Hotel Hafen Düsseldorf
Holiday Inn Düsseldorf Hafen Hotel Duesseldorf
Holiday Inn Düsseldorf Hafen Hotel
Holiday Inn Düsseldorf Hafen Duesseldorf
Holiday Inn Düsseldorf Hafen
Holiday Inn Düsseldorf Hafen Hotel
Holiday Inn Düsseldorf Hotel
Holiday Inn Düsseldorf
Hotel Holiday Inn Düsseldorf - Hafen
Mercure Hotel Düsseldorf Hafen
Holiday Inn Düsseldorf Hafen
Hotel Holiday Inn Düsseldorf - Hafen Düsseldorf
Düsseldorf Holiday Inn Düsseldorf - Hafen Hotel
Holiday Inn Düsseldorf - Hafen Düsseldorf
Holiday Inn Dusseldorf Hafen

Frequently asked questions

Is Holiday Inn Düsseldorf - Hafen, an IHG Hotel pet-friendly?

Yes, Holiday Inn Düsseldorf - Hafen, an IHG Hotel allows dogs (limit 1 total). There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Holiday Inn Düsseldorf - Hafen, an IHG Hotel?

Self-parking is available for EUR 18 per day.

What time is check-in at Holiday Inn Düsseldorf - Hafen, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Holiday Inn Düsseldorf - Hafen, an IHG Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Holiday Inn Düsseldorf - Hafen, an IHG Hotel located?

Located in Stadtbezirk 3, this hotel is within 1 mi (2 km) of St. Martin's Hospital Dusseldorf and Konigsallee. Gehry Buildings and Parliament of North Rhine-Westphalia are also within 15 minutes. Völklinger Straße S Tram Stop is only a 2-minute walk and Georg-Schulhoff-Platz Tram Stop is 3 minutes.

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Holiday Inn Düsseldorf - Hafen, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 217 out of 480 reviews
Rating 8 - Good. 217 out of 480 reviews
Rating 6 - Okay. 34 out of 480 reviews
Rating 4 - Poor. 4 out of 480 reviews
Rating 2 - Terrible. 8 out of 480 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful staff

Very helpful staff
Stayed 1 night in Oct 2021

10/10 Excellent

Santtu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommented

Pleasant stay. Good location
Stayed 3 nights in Oct 2021

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Oct 2021

10/10 Excellent

Mike

Stayed 2 nights in Sep 2021

10/10 Excellent

Sevki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles gut
Stayed 1 night in Sep 2021

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliness of girl on Reception when I checked in.Spoke quite good English but made effort to see I understood re breakfast etc.Very kind.It wasappreciated as I was on my own. I felt very comfortable having breakfast as a solo visitor. There was nothing I didnt like.
Stayed 3 nights in Sep 2021

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for business

Very nice, clean and quiet during night for a good rest.
Stayed 5 nights in Sep 2021

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Y aller sans hésiter

Très bon séjour sur place, excellente situation, personnel serviable et efficace. Petit Bémol concernant le buffet petit déjeuner qui est un peu limité question choix et il ne varie jamais d'un jour à l'autre. Je ne comprends pas non plus pourquoi comme les autres hôtels d'ailleurs, le restaurant est fermé pour cause de covid ??
Stayed 2 nights in Sep 2021

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo livello

Hotel di buon livello, struttura non più nuova ma ben tenuta. Personale disponibile, colazione ben assortita. Parcheggio auto caro
Stayed 1 night in Aug 2021

8/10 Good

Angelika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toller Service. Schönes Zimmer und leckeres Frühstück.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Soft Linens, Soft Towels and Fast Internet!

The most Firmest Pillows, softest Duvet, Sheets and Towels I have ever had in any hotel. Also the Internet was Blazing Fast!!!
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr Gut!

Hohe standard für ein Holiday Inn, Personal wirklich sehr freundlich und zuvorkommen in jeder beziehung, hier spürt mann einfach das fachleute am werk sind, der betrieb ist bestens geführt, ich komme sicher wieder! Empfehlung: zimmer richtung innenhof, die strasse davor ist laut
Stayed 2 nights in Jul 2021

10/10 Excellent

Priska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Hotel, gute ÖV direkt vor dem Haus.

Schöne grosse Zimmer, Personal sehr nett und hilfsbereit. Frühstück gut und von allem etwas. Ich kann das Hotel nur empfehlen!
Stayed 2 nights in Jun 2021

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Hotel, gerne wieder....

Ein gutes Hotel. Beim Zustand gibt's einen Minuspunkt für den nicht vorhandenen Duschvorhang. Ansonsten alles gut und Sauber....
Stayed 1 night in Mar 2021

8/10 Good

Heinrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lækkert hotel
Stayed 1 night in Nov 2020

4/10 Poor

André

Disliked: Property conditions & facilities, room comfort

Nicht so wie es sein sollte !

Man wirbt mit Holiday Inn Düsseldorf Hafen, das stimmt überhaupt nicht. Das Hotel liegt an einer Hauptverkehrsstraße in D-Bilk. Sehr laut ist es hier. Parkplatz an der Straße zu bekommen ist unmöglich. Parken in der Tiefgarage für 18 € die Nacht möglich. Der Zimmerpreis von 99 € ist total überzogen auch wenn es mit Frühstück ist. (keine Messezeit). Jeses Frühstück in einer Mensa für 3 € ist besser, kein gekochter Schinke, keine Frischkäse, viele weitere Sachen fehlen. Von der Qualität vom schlechten Discounter ! Die Zimmer haben neue Möbel, die Türrahmen hat man vergessen zu streichen, Heizung/Klima gehört ins Museum und ist sehr laut, beim schlafen unmöglich. Nie wieder in diesem Hotel.... Jetzt mal was gutes! Das Personal im ganzen Haus war Super nett...
Stayed 1 night in Sep 2020

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and Great

Nice hotel with good services, room and foud
Stayed 4 nights in Aug 2020

8/10 Good

Helga, Mosel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir wurden bei Anreise sehr nett vom Service begrüßt. Zimmer war sehr sauber und schön eingerichtet. Statt Frühstücksbuffet wurde in der Corona Zeit ein continentales Frühstück am Tisch serviert und war gut.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Goed Hotel

Goed hotel...zijn vriendelijk en gastvrij. Met gezin geweest en was een goede ligging om diverse activiteiten te ondernemen.
Stayed 2 nights in Jul 2020

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Für eine Nacht voll ok. Preis-Leistung stimmte! Wir würden wiederkommen
Stayed 1 night in Jul 2020

8/10 Good

Tobi, Freiburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immer wieder gerne. Guter Service in guter Lage 👍
Stayed 1 night in Jul 2020