Khách sạn Eaglescliffe

"Perfect location. Bus stop and train station are close by. Property run down and in need of repairs. You get what you pay for! No internet in the rooms only in the pub next door. Can hear pigeons outside and sounded like something was in the loft. "

"I arrived and the receptionist was nowhere to be found. I waiting’s 5-10 minutes then wandered around looking for staff. Found a kitchen team member who went to find someone. Waited another 5 minutes. Got checked in. Room was cold. Missed dinner due to delays. Shower started lovely and warm, within seconds of stepping in became cold. Had to suffer a cold shower. No hairdryer in the room. Checked out. Mentioned the issues. Receptionist was totally unbothered. Breakfast was nice. A very...

"Good value stay. Room was clean, tidy and had everything needed. Parking was also very easy on the street outside."

"Staff were amazing on reception and a shout out to the male manager(?) next door at Beefeater! Excellent service! Room was sufficient for our needs the only thing that would be great would be a smart tv in the room!"

"Room was cold so we put on the a/c. It blew cold air continually. We thought it would eventually blow warm air. At 3am my husband was so cold we decided to leave for home. The checkout lady told us we should have gone to her as it’s controlled at reception. Would have been good to know this."

"The inn was okay and the staff were nice. Couldn’t sleep though which is the point of a hotel. Had a road facing room and could hear every single car as it sped by. Torture. The shower was also maybe the worst I’ve had in the last 5 years of constant travel. Felt like someone held a pinched hose over me and there was no water pressure at off peak shower times. "

"Staff member who welcomed us was efficient and polite. No staff on duty check out Room was clean comfortable. "

"We chose this hotel because of its countryside location and were looking forward to a quiet break outside of Durham City Centre for a weekend trip. Unfortunately, a large event took place during our stay and we were not informed in advance, despite being told that guests are usually notified when such events are taking place when I raised the issue. The event resulted in significant noise late into the evening, and there was no evening food service available to resident guests as a result. Had...

"The room was spottless "

"Good place, happy with the room and facilities. Loved the location which was not complicated from the motorway. Staffs were friendly, polite and always helpful. Breakfast was great."

"Perfect location, helpful friendly staff, room very clean, beds very comfy, have stayed here everytime im in durham, perfect thank you Food in bar are great too"

"Great location clean friendly helpful staff my only critique would be to have a sign post up for the car park as took me ages to find it!! Other than that everything was great!"

"Very enjoyable stay in Northallerton. Venue in good position in the town centre. Room, food and staff all excellent. Keep up the good work."

"Great room. Plenty of space. All necessary items in room. Staff downstairs were very helpful whenever asked. Breakfast was a massive choice of items and staff couldn't do enough. The coffee was great! Perfect for our stay. Have stayed there before and will stay again."

"We stayed one night. The hotel was very clean. The staff were very helpful. Only a short ride by taxi or bus into the town centre. Would stay here again. "

"Helpful staff, good Wi-Fi. That's the positives out of the way. You actually have to park across the road in the job centre car park. My room had a raging hot radiator with no controls in May. Reception guy turned it off with a spanner, appreciated. Single Room: Outdated, grotty and only made over (a bit) every other day. Window latch broken, wobbly furniture, deadlock broken, no bedside table or shelf, no hooks or towel rails in bathroom, taps you cant operate with wet hands due to lack of...

"The room was clean and functional. Plenty of parking. The receptionist who checked me in was miserable and didn’t make me feel welcome. Pretty sure I was the only one staying there. The hotel is very tired in most respects. It’s quite isolated also so you need a car to get anywhere. My room was located very close to the A19 so a lot of road traffic noise."

"We stay here regularly whilst visiting family. I love it because everyone is very friendly, the beds are super comfy and there is a bath in the bathroom. It's walking distance into town even after a few drinks in the very reasonably priced bar! It's dog friendly too. Big carpark and surprisingly quiet after the bar closes. Usually football on the TV in the bar which keeps my husband happy (depending on play...) 😅 The Highfield is always our first choice when planning to come to Boro."

"Beautiful room in a beautiful location with fantastic food. Staff were all smiling all the time. A lovely stay. I will definitely return."