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"We stayed at the MGM Springfield because we were in Springfield to visit the Basketball Hall of Fame. The hotel and all the amenities were great. We went to the pool twice, both times the pool area appeared clean. The restaurants were good, but I felt like all the bars were very basic- the lobby ..."

"Air conditioner in room was extremely loud, had to sit it off to sleep. Refrigerator was also loud. This room did not compare to the excellent room I had stayed in the week before."

"The person working at the entrance desk was excellent. Very professional and helpful."