Khách sạn East Rochester

"Room was pretty clean....heater/air unit was a little loud and had to shutdown..."

"Friendly staff. Clean room "

"Staff was courteous. Room was clean. Just wish they had given us a few extra towels do the jucuzzi tub. "

"The electric was out a day but that had nothing to do with the hotel. I would stay there again!"

"No e ever came to the desk to check us in, waited half an hour, and still was charged after leaving and having to find another place to stay on bad roads "

"Room was well equipped for all needs. Room was clean. "

"Clean room. The lady was not at the front seat when I was checking out. I had to wait 10-15 minutes. She never apologized for not being there. Was very frustrating."

"Staff was great! Very clean room. Great amenities, such as Jackson’s restaurant."

"Yes"

"Rooms were clean and staff friendly and helpful. One of the two rooms had heating/ac issues and the other missing half of the blackout curtains missing. Light on amenities but overall acceptable "

"Pool was closed. Heat did not work in our room. Garbage in our room from previous guests. Very disappointed!"

"As always. An excellent room and staff Thank y'all once again "

"We booked this Fairfield Inn because our house currently has no power and we thought it would at least be a fun, relaxing night for our kids since the hotel advertised a pool and free breakfast. Unfortunately, the pool was literally GREEN and completely unusable. Our kids were so excited to swim and were really disappointed. Breakfast is supposed to start at 7 AM, but by 8:30 there was still nothing out. When I went to the front desk to ask about it, there wasn’t even anyone working the desk....

"The lady working the check in desk was over the top helpful. I had blown a tire from road debris and she was helpful in so many ways. Very friendly staff willing to go beyond their job description to help in a time of need!"

"The internet comes and goes so you have to keep connecting - 1 star The pump soap in my bathroom was empty -1 star"