Search Chalets in East Sutton

"We loved the spa really nice. All the negative comments should be deleted as it’s not true that the spa is run down. They seem to have done a huge refurb and everything looks great. The atmosphere is very nice and relaxing "

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"This hotel is very busy and I had booked two rooms for my son’s wedding on Good Friday. I had contacted the hotel before my stay to ensure that we had twin rooms - I had previously booked them and thought I had paid in advance, but they said I hadn’t and advised that if rebooked through the method I wished to use, that although it would say King Size they would immediately change them to the twins I had booked - they suggested I not cancel the twins until I had booked the king size rooms just in case they sold out. I spoke directly with the Hotel after booking and was assigned the twin rooms instead of king size. So imagine our shock, disappointment and dismay when the beds were Ming Size and not Twin Beds! This was not acceptable and such a bad thing especially because I was called a few days later by Delta saying that the booking was cancelled and I said Yes, because I had rebooked and had spoken with the Hotel directly! So did this guy do something to my arrangements? I don’t know but at £150 plus £27 for breakfast x2 rooms for 1 night - the least I would expect is getting the correct bed configuration!"

"Good size room, pool. Cleaning vety good and friendly staf "

"Wonderful stay, beautiful location, excellent team- can’t wait to come back. "

"The staff were all super friendly and very helpful; restaurant staff were knowledgeable too. The room was small, pretty and clean; shower and bath were great though ceiling low - it’s a historic property! Ideal location, nice to have resident’s sitting rooms and outside space. The restaurant food was superb and well priced, drinks great, breakfast excellent, coffee very good… A firmer bed and chunkier pillows, and a stretchier hairdryer cord would have made it perfect. We’d be happy to come back and stay again."

"Very nice pool, great room and excellent continental breakfast. Lovely staff! "

"Everybody we had any interaction from the staff onsite was fantastic. We have an autistic daughter who can be challenging at times and the staff did everything they could to try and make her feel comfortable. Would happily stay again."

"We had a lovely two night stay over Easter weekend. Parked easily, checked in a bit earlier. Lovely spotless room. Expected a bigger room for a superior room and would have loved a bath. However the shower was good with nice toiletries. Bed a bit too small and lumpy for me. Everything you could need in the room including hairdryer, iron, coffee machine etc. Friendly note left by housekeeping. Bar good for an afternoon drink. Breakfast WONDERFUL!! Loved the choices. Dinner also WONDERFUL. Pricey wine unfortunately. A short 10 minute walk into town with lots of bars, restaurants and shops. Would stay again. "