Search Hotels Near Eau Claire Smokestack, Calgary

"I was annoyed that our vehicle was just over 6 feet so we could not park it in the parade. We were told that overflow was full so we would have to park at a random Indigo lot in downtown Calgary. Obviously it cost more and we had a more distant walk for our parking. I worried about whether the vehicle would still be there in the morning. "

"Terrible breakfast and was cold staff was the worst service ever they acted ;like they did not want to be there I would not book this hotel again because of that. Parking 40 dollars a night get serious.,"

"Everything was clean and staff were friendly and quick to help out when needed."

"I booked this hotel through the Expedia app, and upon arrival, I was told that they had not received the payment from the platform. Despite already having paid for my reservation, the hotel required me to pay again directly, assuring me that the duplicate charge would be refunded within a couple of days. I agreed under those conditions in order to check in, but it has now been over a week and I have not received any refund or clear resolution. This situation is very concerning and creates a lack of trust. As a customer, you expect proper coordination between the hotel and the booking platform. It is not acceptable for the customer to bear the burden of such issues, especially without any follow-up or accountability. I would recommend being very cautious when booking here and confirming directly with the hotel in advance to avoid similar problems."

"Room was clean and bed was made every day as well as towels being changed. Breakfast was better than expected. The only negative I have to say is that check in was stated to be at 4pm and the room was still not ready by that time which left us uncomfortable after a long day of travel."

"Clean room, great location and helpful staff"

"Hotel central AC was turned off, we were sweating the room. I was offered a different room on the assumption that the air would work there, just to find out from the maintenance guy that the whole thing was turned off and they were not allowed by management or owner to turn it on. Front desk offered a fan and said that if I opened the window it should be OK. Hotel is advertised with AC in the rooms, if they are not going to turn it on you should be adviced before making a reservation. Just like when a pool is closed for renovations for example. "

"The staff were absolutely amazing!"

"Very content with the service and stay."