Khách sạn Ebbsfleet

"Under the beds it was extremely dusty with crisps etc from what seemed to be a while ago. No bedside lamps only the spotlights with 1 switch. Not ideal since it was a family suite with 2 beds considering we had young children who slept earlier than us. No mirror outside the bathroom. No cleaning service on a Sunday. Very dusty. Unfortunately will not use this hotel again."

"Good"

"Breakfast great. Staff amazing. Rooms were clean. Lakes and the scenery were great. Will come back again."

"Great staff"

"This was not a good stay. I walked into the bar and it was full of people swearing and shouting. I felt uncomfortable asking for my room booking. The hotel is damaged, carpet worn through, rooms were not clean, damaged furniture, stained pillows and duvet, shower was mouldy, there are signs saying if you eat your own food in the room you are fined and signs saying if you are caught with drugs you are thrown out. I did not feel safe, the back door was left ajar so anyone can walk in. I took many...

"Great location, very friendly staff and big rooms"

"We would have rated the Castle excellent if we had slept better, but having a room on the busy main road made that difficult…we could imagine that another back room was much quieter. But the atmosphere was nice and both dinner and breakfast freshly cooked and well-presented were all enjoyable."

"It's almost impossible to get a good night's sleep at this hotel because of the constant traffic noise. I've stayed here many times over the years, but unfortunately this may be my last visit. During my previous stay, I was allocated a room on the second floor. I asked if I could move to the lower ground floor, where the traffic noise is noticeably reduced, but unfortunately no rooms were available. Well before this visit, I sent several messages requesting a lower ground floor room but...

"Really cosy, quaint room a stone's throw from the station, and surprisingly quiet despite the World Cup going on across the road. Even though I arrived and left outside staff hours, checking in and out was smooth thanks to clear instructions emailed in advance and the good, old-fashioned room keys instead of cards. They even provided a fan to survive the last of the heatwave. Highly recommend!"

"lovely room and helpful staff"

"Staff were very friendly and food was fine. Bedroom in need of an update and stair carpet does not give a good impression at all."

"Too many rules stuck everywhere in the property. The lady that attended to us was impolite over the phone. Properrty difficult to locate. Need for signposts on the roads close to property."

"Lovely hotel within walking distance of Brandshatch circuit. A big shout out to Sam who decorated the room for my partners birthday. Also thank you to the staff for upgrading us. We had an enjoyable stay and will be returning on our next visit to Brandshatch Circuit."

"Goed"

"The bed was sleepable after a night on the razz and it was quiet, shower was ok if a bit basic, the room on the whole wasn’t too bad, but the guy on reception was hard work, probably needs to find a career not in the hospitality industry, and the hotel looks like building site, £54 takes the sting out of it a bit, and that’s the only reason I’d stay there again, but sooner pay an extra couple of quid and stay at chain hotel, saying that, it’s under new management so hopefully a work in...